
About Arize
AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.
We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.
The Opportunity
We're hiring a Growth Account Executive to own renewals and expansion across our SMB book of business. This is a high-velocity, transactional seat. You'll run a large number of deals at once, work them fast, and be measured on retention and net expansion. This is distinct from our enterprise expansion team, who run deep strategic motions on a small set of accounts.
Here, the game is speed, coverage, and creativity—spotting the usage signal that means a customer is ready to grow, getting to the right person, and closing it in weeks rather than quarters. If you want a seat where you control your own outcomes, see the direct impact of your hustle, and get to sell a technical product to smart buyers in one of the fastest-moving categories in software, this is it.
What You’ll Do
- Own a book of renewals end-to-end: Forecast, negotiate, and close on time, protecting revenue and pushing for uplift where the value is there.
- Drive mid-term expansion: Don't wait for the renewal date. Find, build, and close upsell and cross-sell opportunities throughout the contract term.
- Monitor usage as your primary signal: Live in the product and usage data. Know which accounts are consuming, which are stalling, and which are hitting limits—then act on it before anyone asks you to.
- Run high-velocity cycles: Manage a high volume of concurrent, transactional deals without letting anything slip. Multi-thread quickly, get to decision-makers, and compress timelines. Spot the leading indicators of a flat or declining account and mobilize the right internal resources to turn it around.
- Partner cross-functionally: Collaborate with Customer Success, Solutions Engineering, Product, and Support to remove blockers and land outcomes for customers.
- Feed the machine: Bring field patterns back to Solutions, Product, and Sales. Own the full expansion and renewal sales cycle across your book of business, executing a complex, value-based process.
What We’re Looking For
- Growth Mindset: You seek out feedback, you're coachable, and you get measurably better every quarter.
- Grit: Transactional sales is a volume game. You stay in it, follow up, and don't get discouraged.
- Creativity: You find non-obvious paths to the right stakeholder and creative ways to unstick stalled accounts.
- Act-Like-an-Owner Mindset: You know your numbers, know your book, and proactively fix or flag broken processes.
- Bias Toward Velocity: You'd rather close a smaller deal this week than a perfect one next quarter, moving fast without being sloppy.
- Technical Product Comfort: Genuine curiosity about AI and a willingness to learn the space deeply enough to be credible with engineering and data science teams.
- Data Fluency: Ability to pull, read, and act on usage and consumption data independently.
- Clear Communication: Excellent written and verbal communication skills internally and externally.
Compensation & Benefits
- Estimated Total Compensation: $180,000 - $200,000 (salary + variable compensation) + competitive equity package.
- Benefits: Comprehensive medical, dental, and vision coverage, 401(k) plan, unlimited PTO, generous parental leave, and mental/wellness support.
- Remote Perks: Monthly WFH stipend for co-working spaces (optional office access available in NYC and SF Bay Area).
Diversity & Inclusion
Arize’s mission is to make the world’s AI work—and work for people. We actively strive to build an inclusive culture and reduce industry bias through regular chats with researchers and ethics experts, culturally conscious events, and active employee resource groups like Lady Arizers.
Timezone overlap
UTC-8–-4
Benefits
Equity, Health, Dental, Vision, 401k, Unlimited PTO, Parental leave, Mental health, Wellness, Coworking, Commission, PTO, Home office
Open to
US
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