Product Manager - Businessolver

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections.

Job Summary

A Product Manager owns well-defined feature work inside a product area and helps convert customer and business needs into shipped outcomes. This role partners with engineering, design, Quality Assurance, implementation, operations, and client-facing teams to deliver quality features for participant and administrator experiences across Businessolver offerings. The Product Manager I learns Businessolver’s product domains, seasonal operating constraints, and product management mechanisms while building strong execution fundamentals.

Key Responsibilities

• Feature Ownership: Own defined features or workflows from discovery through launch and post-launch follow-up.
• Product Artifacts: Write clear problem statements, user stories, acceptance criteria, success measures, and release notes.
• Collaboration: Partner with engineering and design to evaluate solution options, edge cases, dependencies, and sequencing.
• Data-Driven Prioritization: Use customer feedback, analytics, support signals, implementation feedback, and operational data to refine priorities.
• Launch Readiness: Prepare launch readiness plans, including support needs, internal communications, training, and risk tracking.
• Post-Launch Monitoring: Monitor adoption, quality, and operational outcomes after launch and drive follow-up improvements.
• Backlog Management: Maintain roadmap and backlog hygiene for assigned work and communicate status clearly to stakeholders.
• Domain Knowledge: Build working knowledge of Businessolver’s benefits administration domain, client delivery model, and compliance constraints.

Requirements

• Education: Bachelor’s degree in business, technology, design, analytics, or related field, or equivalent practical experience.
• Experience: 3+ years of experience in product management or an adjacent role such as business analysis, operations, implementation, UX, engineering, client services, or product ownership.
• Industry Knowledge: Experience in Accounting, Banking, Fintech, payment systems, or related fields is highly valued.
• Communication: Strong written and verbal communication skills, including the ability to create clear product artifacts.
• Collaboration: Ability to work effectively with cross-functional partners and follow through on commitments.
• Analytical Skills: Comfort using customer feedback, metrics, and operational inputs to make local trade-offs.
• Methodologies: Familiarity with Agile development practices and product development workflows.
• AI Tools: Ability to use approved AI-enabled tools responsibly to support research, analysis, synthesis, drafting, prioritization, and product artifact development.
• Technical Execution: Ability to balance strategic product thinking with hands-on execution. Comfortable working "in the weeds" with engineers, including troubleshooting issues, reviewing technical requirements, writing scripts for production support, and participating in implementation discussions.

Compensation & Benefits

• Salary Range: $82,000 - $130,000 per year (determined by education, experience, skills, and market data).
• Bonus: Eligible to participate in the quarterly bonus incentive plan.
• Benefits: Comprehensive benefits package (including health, dental, and vision).