Deal Desk Analyst - Chainguard

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

The Role, in a Nutshell

Chainguard is hiring a Deal Desk Analyst to join our growing Deal Desk team. As a key member of a small but mighty Deal Desk function, you’ll partner closely with our global Sales team to support the end-to-end deal lifecycle. From pricing strategy to quote creation and contract execution, you’ll ensure deals move efficiently, align with internal policies, and scale with our growth.

What You Will Do

Deal Desk Management

• Deliver full quote-to-signature support for global Account Executives, including quote creation, pricing approvals, order form generation, and accurate opportunity closure in Salesforce.
• Manage and monitor the quote queue and approval workflows, ensuring timely responses and maintaining exceptional organizational standards.
• Proactively drive deal momentum, especially at month- and quarter-end, by resolving blockers and delivering excellent partner support.
• Provide pricing insights, product guidance, and analytical support on large, complex, or non-standard deal structures.

Systems Oversight

• Help administer Chainguard’s CPQ (Roadrunner) and CLM platform (Ironclad), including updates to the company's price books and legal workflows.
• Maintain high standards of data integrity and system hygiene across CPQ, CLM, and CRM (Salesforce).
• Ensure seamless order management and alignment across internal systems for accurate product and partner attribution tracking.

Process Ownership and Cross-Functional Collaboration

• Support the documentation of Deal Desk processes and procedures to drive clarity, efficiency, and scalable growth across the organization.
• Partner closely with stakeholders in Sales, Finance, Legal, and Product, ensuring seamless alignment and coordination to streamline deal execution, uphold compliance, and remove roadblocks.
• Serve as a trusted cross-functional partner and primary point of contact for deal-related matters, fostering collaboration and accountability across multiple teams.

About You

• 2-3 years of Deal Desk experience within an Enterprise SaaS B2B environment.
• Administrative experience with CPQ and CLM tools is a plus.
• Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments.
• Understanding of Marketplace offerings through AWS, GCP, and Azure (nice to have).
• Highly organized, internal customer-focused, and strong attention to detail.
• Ability to multitask and prioritize at times of high volume, with schedule flexibility during End of Month and End of Quarter.
• Understanding of the quote-to-cash process and sales contracts; proficient in identifying risks associated with deal terms and structures.
• Ability to travel for QBRs (1x per quarter).
• Must be located in EST or CST time zone.

Benefits & Perks

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone, and internet costs.
• Equity: Receive stock options upon hire and promotion, with 10 years to exercise your options and participation in secondary offerings.
• 100% Covered Health Insurance: 100% coverage for health, vision, and dental insurance premiums for you and your dependents.
• Flexible Time Off: Take the time you need to recharge and reset.
• Paid Parental Leave: 18 weeks for birthing parents and 12 weeks for non-birthing parents.