Sales Development Representative, Inbound - Deepgram

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

About the Role

Deepgram is looking for an Inbound Sales Development Representative to convert inbound interest into new customers and revenue for our rapidly growing company. You will be the first point of contact for prospects who reach out to Deepgram, qualifying and nurturing inbound leads as you share our mission with CTOs, VPs of Product, and CEOs. You are a critical component in Deepgram's Revenue organization and will play a pivotal role in growing our top-line revenue to new heights!

What You'll Do

• Respond to Inbound Leads: Quickly engage with leads from marketing campaigns, website inquiries, content downloads, and product sign-ups, qualifying them and creating sales opportunities.
• Manage Pipeline: Prioritize a high volume of inbound requests to ensure every prospect receives a timely, high-quality response.
• Collaborate on Handoffs: Work closely with Account Executives and fellow SDRs to hand off qualified opportunities and build a strong sales pipeline of new logos, striving to exceed quarterly sales targets.
• Cross-Functional Alignment: Partner with Marketing to provide feedback on lead quality and campaign performance, and with Sales Ops and Sales Engineers to ensure sales effectiveness.
• Develop Domain Expertise: Maintain a deep understanding of customer needs in the ASR space, competition, and Deepgram products to fully articulate our value proposition.
• Identify Use Cases: Uncover the speech recognition use cases behind each inbound inquiry to route and position opportunities effectively.

You'll Love This Role If You

• Value having leadership that has tenure and a track record of success.
• Thrive working with A Players as cross-functional partners across GTM.
• Understand the importance of selling a product that is market validated and can deliver on its technical promise.
• Are passionate about what Deepgram is building and how we are changing what is possible with speech.
• Are eager to launch your sales career towards enterprise sales.

Requirements

• Experience: 1+ year of customer-facing work experience in SaaS.
• Technical Sales: Prior sales experience selling a technical product.
• Communication: Dynamic written and verbal communication skills.
• Empathy: Empathy and a unique ability to understand customer needs.
• Prioritization: Exceptional at prioritizing a high volume of inbound leads and managing high-frequency touchpoints with speed.

Bonus Points

• Experience qualifying inbound leads against an ideal customer profile and understanding their business.
• Familiarity with lead management and CRM tools for tracking and prioritizing inbound activity.
• A track record of consistently overachieving against sales targets in past experiences.