Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work.

Note: This role is based out of India and will service the APAC region.

Opportunity

Deepgram is expanding across APAC and operating a follow-the-sun model. We are hiring a Pre-Sales Solutions Engineer in India to win complex technical evaluations, design clear solution paths, and drive repeatable adoption for strategic accounts. You will partner long term across discovery, POC, production launch, and expansion.

Applied Engineering at Deepgram

Applied Engineering blends what many companies split into Solutions Engineering, Architecture, Consulting, and Senior Technical Support. We are builders and communicators who bridge sales and engineering, helping customers move from problem to production with speed, clarity, and measurable outcomes.

What You Will Do

• Lead technical discovery for strategic opportunities, mapping business goals to measurable technical success criteria.
• Design, scope, and execute POCs that prove value by defining datasets, metrics, and timelines.
• Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs.
• Advise on architecture for accuracy, latency, scalability, and cost across cloud, self-hosted, hybrid, and data residency needs.
• Run security and compliance threads common in APAC, preparing crisp responses for Singapore PDPA, Japan APPI, Korea PIPA, Australia’s Privacy Act, and India’s DPDP Act.
• Triage and debug issues during evaluations, collaborating with Product, Engineering, and Support to unblock customers quickly.
• Create reusable assets that scale, turning repeated requests into working samples, reference architectures, runbooks, and field guides.
• Partner with Solutions Architects and Support for seamless continuity after initial wins, staying involved through expansion phases when needed.
• Enable the field by collaborating with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases.

Regional Expectations

• Based in an APAC time zone with strong overlap to customer business hours across East Asia, Southeast Asia, and ANZ.
• Excellent written and spoken English. Additional Asian languages are a strong plus, especially Japanese, Korean, Mandarin, or Hindi.
• Familiarity with procurement, InfoSec, and data privacy expectations across APAC.
• Ability to travel within the region for key customer milestones (estimated travel 10 to 20 percent).

Minimum Qualifications

• 5 or more years in Solutions Engineering or a similar customer-facing technical role focused on pre-sales.
• Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python, or Rust.
• Hands-on experience with modern cloud platforms, including Docker, Kubernetes, networking fundamentals, and secure API design.
• Proven track record leading POCs for enterprise customers and earning the technical win.
• Clear written and verbal communication across both technical and executive audiences.

Preferred Qualifications

• Experience with speech recognition, TTS, voice quality analysis, or AI agents that orchestrate LLMs.
• Familiarity with telephony and real-time media concepts such as SIP, WebRTC, streaming, and WebSocket integrations.
• Experience with self-hosted and hybrid deployments, including Helm-based installs and production observability.
• Strong understanding of authentication, authorization, and data residency topics that appear in APAC enterprise reviews.
• Fluency in an additional Asian language such as Japanese, Korean, Mandarin, or Hindi.