Sr. Application Engineer - Xactly

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

As a Senior Application Engineer on our IT Team, you'll be instrumental in developing and implementing solutions that help us meet our business objectives with Xactly. We’re seeking a candidate who possesses strong technical expertise and enjoys working collaboratively, contributing to a culture of continuous improvement and innovation. If you're excited about making a real impact in a team-oriented setting, this could be the right fit for you.

What You Will Be Doing

• Build, maintain, and optimize Connect integration pipelines between source systems and Xactly.
• Partner with non-technical stakeholders (comp analysts, finance ops), Sales Compensation, Accounting, Sales, and IT to define data requirements.
• Troubleshoot and resolve data quality issues, failed Connect jobs, data mismatches, and pipeline errors before commission runs.
• Document pipeline configurations, field mappings, and transformation logic so the next developer doesn't have to reverse-engineer it.

What You Bring

Required Qualifications

• 5+ years of hands-on Xactly Connect experience, specifically with data pipelines, transformations, and scheduling.
• Proficiency in Xactly Extend and Xactly CEA.
• Strong SQL skills for writing, optimizing, and troubleshooting queries, alongside familiarity with ETL concepts and flat-file/SFTP data exchange patterns.
• Experience with source system integrations such as SFDC, Workday, NetSuite, or similar CRM/HCM/ERP platforms.
• Strong attention to detail, recognizing that errors in comp data have a direct pay impact.

Nice to Have

• Xactly certification(s).
• Knowledge of ICM/SPM processes (quota, territory, crediting, payment cycles).
• Scripting experience (Python, PowerShell, or shell) for Connect job automation.
• Familiarity with data warehousing or BI tools (Snowflake, Tableau, etc.).

Compensation

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Ability to craft your calendar with flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year to use toward volunteer projects you love.
• Embracing parenthood with minimum of 16 weeks of parental leave.

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.