QE & Automation Team Lead - Entersekt

About Entersekt

Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3D Secure authentication for issuers, acquirers, and payment networks. We offer highly scalable products with a track record of success across multiple continents.

Entersekt enables secure digital transactions for leading financial institutions globally. Currently, we protect the digital transactions of over 210 million active users on our platform and hold 120 active patents that recognize innovation in digital security, payments, and user experience.

Quality at Entersekt is a shared engineering responsibility, not a final test phase. Our Quality Engineering function provides the standards, automation, and independent evidence needed to deliver confidently in a regulated environment.

The Role

The QE & Automation Lead is accountable for QE-owned assurance across Entersekt's 3DS portfolio, including the Access Control Server, associated integrations, and scheme certification obligations, together with delegated areas of the shared automation framework.

This role leads the Quality Engineers assigned to the portfolio while remaining actively involved in technical execution and decision-making. The incumbent is responsible for ensuring automation effectiveness, quality visibility, release confidence, and continuous improvement in testing practices across the product line.

Responsibilities

Automation and Engineering Leadership

• Own the technical design and day-to-day health of QE-owned API, web, mobile, integration, end-to-end, and regression automation frameworks.
• Lead automation delivery across Java, Playwright, Selenium WebDriver, TestNG, Maven, and Appium.
• Remain hands-on through architecture decisions, code reviews, complex test implementation, and root-cause analysis of automation failures.
• Drive regression reliability through deterministic test data, stable setup and teardown processes, transparent quarantine rules, and active flaky-test reduction.
• Embed suitable automation suites and quality evidence into GitLab CI/CD pipelines.
• Progress quality gates from monitored thresholds towards enforced automated controls where appropriate.

Release Assurance and Quality Intelligence

• Develop risk-based test strategies aligned to customer impact, architecture, regulatory obligations, scheme requirements, integration risk, and production history.
• Produce evidence-based release assessments covering testing scope, automation outcomes, open defects, coverage limitations, residual risk, and release recommendations.
• Ensure release feedback is available early enough to influence delivery decisions.
• Maintain traceable, reproducible certification, compliance, and audit evidence, including scheme certification obligations.
• Monitor and report on regression health, risk coverage, defect escape rates, repeat incidents, and automation reliability.
• Convert root-cause findings into ongoing quality improvements and corrective test coverage.

People Leadership

• Lead, mentor, and develop Quality Engineers within the 3DS portfolio.
• Manage performance through continuous and actionable feedback.
• Ensure development and growth discussions are ongoing and that formal reviews contain no surprises.
• Support team capability development and capacity planning.

Cross-Functional Leadership

• Coach Development and Product teams on shift-left quality practices.
• Reinforce developer ownership of unit, component, and feature-functional testing.
• Where ownership is not sufficiently established, actively drive improvements.
• Partner closely with Agile Delivery Leads and Scrum Masters regarding readiness, planning, and dependencies.
• Collaborate with Platform and DevOps teams on environments, test data management, and observability.
• Resolve quality concerns directly with accountable engineering and delivery stakeholders.

Continuous Improvement

• Establish and maintain an agreed quality baseline.
• Improve test automation maturity, regression effectiveness, and engineering quality practices.
• Reduce defect escape rates, repeat incidents, and unnecessary escalations.
• Increase early engagement between QE, Development, Product, and Delivery teams.
• Drive measurable improvements to quality outcomes throughout the product lifecycle.

Requirements

• 6+ years of software quality engineering and test automation experience.
• Demonstrated technical leadership of automation frameworks or complex testing solutions.
• Strong Java knowledge and object-oriented design expertise.
• Significant hands-on experience with Playwright, Selenium WebDriver, TestNG, Maven, and Appium, or equivalent technologies.
• Experience designing API, web, mobile, integration, and end-to-end automation solutions for distributed service-based systems.
• Strong CI/CD and GitLab pipeline experience (parallelisation, automated quality gates, reporting, and troubleshooting).
• Experience treating flaky tests, test data challenges, and environment stability as engineering reliability problems.
• Strong risk management judgement and experience creating risk-based test strategies and release assessments.
• Proven experience leading, mentoring, and coaching engineering teams.
• Working knowledge of AI-assisted software engineering for test design, code generation, maintenance, and failure analysis.

Advantageous

• 3D Secure (3DS) and EMVCo scheme certification experience.
• Payments industry or regulated/security-critical environment experience.
• Experience with contract testing, service virtualisation, performance testing, or application security testing.
• Experience with JUnit 5, containers, device farms, and observability tooling.
• Experience improving automation maturity in established, long-lived codebases.