Technical Product Manager - FMX

About FMX

Facilities Management eXpress is seeking a Technical Product Manager to join our team!

Do you build things instead of writing documents about them? Do repeated manual tasks make you want to open your laptop and fix them? If AI coding tools are just how you work, keep reading.

Much of FMX’s data starts in mechanical rooms, on rooftops, and in partner spreadsheets, and collecting it is slow and expensive. You’ll start by making our Facility Condition Assessments dramatically cheaper and faster. Then you’ll bring that approach to everywhere else data enters FMX.

You’ll be the product manager for these tools and usually the one building them, going from “huh, that’s painful” to a shipped fix in days. You’ll also spend more time on site than anyone in Product, so you’ll be our scout for the problems that never become support tickets.

Responsibilities

First priority: make the FCA operation as efficient as possible

• Own the cost and cycle time of an assessment. Baseline cost per building and square foot, technician hours, days on site, report turnaround, and rework rates, then set targets with Professional Services and report on them.
• Tackle the biggest time sinks first, across scoping, on-site capture, data cleanup, report production, and capital plan population.
• Build, ship, and support the FCA tools: the capture app and field workflow, operations tracking, the mapping and floor plan pipeline, and partner data intake.
• Get on site and do the work yourself, interviewing technicians and facilities staff and routing what you learn to the right product manager.

Broader scope: data ingestion and the cost of operations

• Cut the cost of bringing customer data into FMX during onboarding, from equipment lists and floor plans to formats nobody planned for.
• Build tooling that makes data intake repeatable instead of bespoke.
• Improve data completeness, not just speed. Thin data gathered quickly is worse than good data gathered efficiently.
• Use AI where it removes real work, like reading nameplate photos and floor plans, drafting condition narratives, and catching gaps before customers do.
• Automate internal work anywhere a small tool saves real time or money.
• When an internal tool earns a place in the FMX product, make the case and hand it off well, with documentation and data model implications.
• Keep the data defensible. Speed only counts if the work holds up.

What success looks like in year one

• You know our cost and cycle time per assessment by heart, because you built the reporting.
• Technician hours or days per assessment are measurably down, thanks to what you shipped.
• The field team wouldn’t give up your tools, and Product makes decisions based on what you bring back.
• You’ve applied the same approach to at least one other ingestion problem, likely onboarding, and cut real cost.

Requirements & Qualities

• A portfolio of shipped work. You’ve built and shipped real tools, and you can walk us through what you made, what broke, and how you fixed it.
• Daily AI-assisted building. You use tools like Claude, Claude Code, or Cursor every day and have shipped working software with them.
• Enough coding skill to be dangerous. You can read a stack trace, understand what an API is doing, work in git, deploy to something like Vercel, and catch the AI when it’s confidently wrong.
• An outcome-driven mindset. You’d rather own a number than a backlog, and watching cost or cycle time drop is what motivates you.
• Comfort in the field. Mechanical rooms, roof hatches, hard hats, and long days walking buildings sound fun to you. You can travel up to 50% and have a valid driver’s license.
• Strong listening skills. You can earn the trust of a maintenance tech and a facilities director in the same afternoon.
• Self-direction. You do your best work without much scaffolding, since there’s no team of engineers waiting on your specs.
• Core alignment: Value work ethic, disciplined processes, coachability, results-driven performance, and respect.
• Experience with facilities, construction, K-12 or higher ed operations, field data collection, or mapping and GIS is a plus!