Migration Engineer - GitLab Dedicated

Role Overview

As a Migration Engineer for GitLab Dedicated, you will partner with customers to plan and deliver migrations from self-managed GitLab to GitLab Dedicated. You will leverage GitLab Geo to replicate customer data, moving customers onto fully managed, isolated GitLab environments with minimal disruption. This role balances hands-on technical delivery with clear communication and project ownership, translating customer goals, timelines, and constraints into practical plans and guiding them through cutover and validation.

You will apply infrastructure as code and configuration as code practices, utilizing Kubernetes, cloud platforms, and network design within existing GitLab Dedicated environments. A key part of your role will be to improve the tooling, scripts, and runbooks to make migrations repeatable and reduce manual work, while sharing insights from customer engagements with GitLab's Product and Engineering teams.

• Lead migrations from self-managed GitLab to GitLab Dedicated using GitLab Geo to replicate customer data.
• Design migration runbooks and automation for repeatable cutovers, and validate target environments built with Terraform, Ansible, and Kubernetes.

Responsibilities

• Deliver customer migrations from initial assessment through planning, replication, cutover, and post-migration validation.
• Use GitLab Geo to replicate customer data, debug synchronization issues, identify root causes, and keep migrations on track.
• Design customer network connectivity within GitLab Dedicated constraints, including virtual private clouds, private connectivity, Domain Name System configuration, and firewall rules.
• Apply infrastructure as code and configuration as code practices to interact with and validate existing GitLab Dedicated environments.
• Advise customers on migration sequencing, cutover windows, integration requirements, risks, and clear next steps.
• Improve migration tooling, scripts, and runbooks to make delivery more reliable, repeatable, and efficient.
• Partner with Professional Services, Environment Automation, Product, and Engineering to resolve blockers, share field feedback, and keep delivery consistent.
• Manage multiple customer engagements while balancing customer outcomes, delivery priorities, and share technical knowledge with other engineers.

Requirements

• Experience delivering customer-facing migration, installation, training, or technical advisory engagements.
• Experience using, deploying, or configuring GitLab, with a solid understanding of Git and source control workflows.
• Experience with infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
• Hands-on experience running Kubernetes workloads in production, including deployments, rollouts, and debugging crash loops, failed health checks, and scheduling issues.
• Experience with a major cloud provider such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, along with working knowledge of network design and connectivity.
• Ability to read, understand, and modify infrastructure tooling, with familiarity in languages such as Go, Python, or Ruby.
• Ability to independently lead multiple customer projects, communicate clearly in written and spoken English, and build agreement in a remote, largely asynchronous environment.
• PubSec/Federal experience is a plus.
• A solution-oriented approach, effective cross-functional collaboration, and a commitment to GitLab's values.
• Experience with GitLab Geo and replication is helpful, but deep expertise can be developed in the role.