Finance Systems Engineer - Go1

At Go1, we’re on a mission to help organizations deliver learning and development in more relevant, timely, and effective ways. From a small startup to now a global brand - we’ve grown by solving hard problems, embracing ambiguity, and never standing still.

This is an exciting new role at the heart of pioneering AI-native operations in Finance, initially driving efficiency in Go1's quote-to-cash operations. As a Finance Systems Engineer, you will own end-to-end improvements to the systems that keep Go1's order-to-cash and operational-finance workflows reliable, with NetSuite serving as the core platform of your expertise. You will work with Finance, Accounting, RevOps, and technical partners to design and deliver scalable, controlled improvements to critical workflows, resolve complex production issues, and strengthen financial operations.

What You'll Do

• Own and improve NetSuite order-to-cash workflows, from customer and sales-order data through invoicing, payments, credits, refunds, reconciliation, and close support.
• Configure, troubleshoot, and safely extend NetSuite using SuiteScript 2.x, SuiteFlow, transaction forms, saved searches, SuiteAnalytics, and invoice templates.
• Design, build, and support observable, recoverable, and reconciled integrations and data flows using the appropriate APIs, webhooks, iPaaS, workflow, or scripting tools.
• Lead investigations into financial-system incidents and data-quality issues; identify root causes, restore reliable operation, and reduce recurring manual work.
• Lead requirements discovery and technical design with Finance, Accounting, Tax, and RevOps; turn operational needs into practical system changes with clear ownership and controls.
• Support billing, payment, tax, and reconciliation workflows while escalating accounting or tax-policy decisions to the accountable Finance or Tax owner.
• Own test strategy and release readiness for changes in the appropriate environment; collect user-acceptance evidence and maintain clear documentation, monitoring, and runbooks.
• Identify and deliver AI-assisted improvements to analysis and testing. Partner with finance to deploy low-risk automation and agents without bypassing approvals, human review, or financial controls.

What You'll Bring

• 4+ years of experience in finance systems, business systems, SaaS operations, or integration engineering.
• Hands-on NetSuite experience with a strong understanding of operational-finance and order-to-cash processes, alongside evidence of independently owning a complex workflow end-to-end.
• Experience designing and supporting APIs, webhooks, integrations, or workflow automation in a production environment.
• Working knowledge of invoices, payments, refunds, reconciliation, revenue dates, multi-currency considerations, and the downstream impact of system changes.
• Experience supporting indirect-tax processes and tax-system integrations, such as Vertex or a comparable tax engine.
• A methodical approach to testing, exception handling, documentation, and operational support.
• Clear written and verbal communication with finance and non-finance stakeholders.
• Good judgement regarding when a change requires finance approval, tax guidance, peer review, or a controlled release.
• Sound technical judgement, ownership, and practical instincts to turn ambiguous operational friction into durable improvements.

Helpful, but Not Required

• Experience with a CRM, billing, payments, collections, tax, procurement, or other finance-adjacent system.
• SQL, SuiteQL, Python, JavaScript, or TypeScript used for data investigation, validation, integrations, or internal tools.
• Experience in a subscription, SaaS, or multi-entity operating environment.

Benefits

• Annual bonus or commission plan in addition to base salary
• Employee Stock Option Plan (ESOP)
• Public Holiday Swap policy
• Flexible working in a fully remote organisation with travel and team events throughout the year
• 5 additional paid Wellbeing & Learning Days per year
• $500 USD learning budget per financial year, plus career growth opportunities
• Monthly WFH allowance for internet, phone, or public transport
• One-off home office setup budget (desk, chair, monitor)
• Paid parental leave: minimum 18 weeks for primary carers and 6 weeks for secondary carers
• Wellbeing support and access to counselling services