Senior Business Value Engineer - Grafana Labs

The Opportunity

Grafana Labs is seeking a Senior Business Value Engineer to define, articulate, and quantify the business value of our observability platform. You will play a critical role in shaping this high-impact function as we scale.

What You’ll Be Doing

• Customer Insights: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.
• Value Quantification: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.
• GTM Enablement: Enable pre/post-sales teams through training, content development, and support to ensure the sales organization can effectively showcase Grafana's value.
• Value Storytelling: Partner with cross-functional teams to create a unified narrative that aligns internal stakeholders and external messaging.
• Strategic Partnerships: Work closely with Account Executives, Solutions Engineers, and Observability Architects to articulate the business value of our products.

What Makes You a Great Fit

• Innovative Mindset: A growth mindset with a willingness to learn new technologies and adapt quickly.
• Value Engineering Expertise: 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.
• Data Storytelling Skills: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings from technical to executive-level audiences.
• Cross-Functional Collaboration: Experience partnering with GTM leaders (Sales, Customer Success, Marketing, Finance) to define and align on value propositions.

Bonus Points

• 3+ years of Observability experience (Grafana, Prometheus, or Loki preferred).
• Familiarity with the Open Source landscape and community.

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture: A collaborative, distributed environment with team members across 40+ countries.
• Scaling Organization: Tackle meaningful work in a high-growth, innovation-driven environment.
• Transparent Communication: Open decision-making and regular company-wide updates.
• Empowered Teams: A high-trust, low-ego culture that values outcomes over optics.
• Balance is Key: 30 days of annual leave, including 3 reserved Grafana Shutdown Days.
• Ownership: All roles include Restricted Stock Units (RSUs) to ensure shared success.