Strategic Consultant I - Greenhouse

About Greenhouse

Our mission at Greenhouse is to make hiring work for everyone. We achieve this by hiring great people, believing they are the foundation of our success. At Greenhouse, you'll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability to achieve our mission. Join us to do the best work of your career, solving meaningful problems with remarkable teams.

Strategic Consultant

Greenhouse is looking for a Strategic Consultant to join our team! You will own Greenhouse’s largest and most complex paid strategic enablement engagements via professional services. As an integral member of the Customer Success and Professional Services teams, you will accelerate Greenhouse-led implementations and conduct system audits, strategic advisement, reconfigurations, and change management.

High proficiency with Greenhouse Recruiting is essential, but we're also looking for candidates skilled at distilling complex needs into digestible workflows and inspiring decision-makers to action.

Who Will Love This Job

• Organized Multi-tasker: Capable of handling multiple complex engagements simultaneously with meticulous attention to detail and organization.
• Collaborative Teammate: Works effectively with both internal and external stakeholders to drive project success.
• Strategic Thinker: Possesses deep expertise in Greenhouse and Talent Acquisition best practices, providing clear and actionable recommendations.
• Creative Builder: Identifies process gaps and actively works to optimize documentation, resources, people, tools, and workflows.
• Advocate: Transforms customers from passive users into active champions of our product.

What You'll Do

• Work strategically with our largest and fastest-growing customers to upgrade their workflows, system configurations, and recruiting strategies.
• Build documentation and playbooks to standardize consulting engagements and processes.
• Strategize and oversee the professional services lifecycle of multiple projects concurrently.
• Partner with customers for specific durations to advise, educate, and facilitate changes based on your recommendations.
• Engage in change management and evangelism.
• Conduct account and workflow audits, providing detailed recommendations.
• Undertake additional projects and responsibilities as business needs arise.

You Should Have

• Extensive Greenhouse knowledge.
• Project management experience.
• 3+ years of experience advising on talent-related functions.
• Experience helping to build internal programs and process improvements.
• Excellent verbal and written communication skills; assertive, strategic, and thoughtful.
• Demonstrated ability to manage and work well within a team, adapting to a constantly changing environment with competing priorities.
• Comfort using AI tools day-to-day and curiosity about their potential to enhance customer recruiting processes.
• Your own unique talents and perspectives that bring transferable skills not always aligned with a given role – these are qualities we value.

Applicants must be legally eligible to work in the United Kingdom as of the start date chosen by the Company.

Who We Are

At Greenhouse, we live by our mission by using our own product to help us hire the right person for the job, every time. We’re committed to designing and responsibly using AI tools to transform how we work while keeping people at the center. We are a remote-first company with shared office spaces in New York City and Ireland, and optional co-working spaces that offer flexibility to do our best work anywhere. We take an active role in our growth through a performance review program committed to providing actionable feedback and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company and we nurture leaders who create an inclusive culture and invest in employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row.

Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to accommodations@greenhouse.io.

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