Senior Revenue Operations Leader - Litify

About Litify

At Litify, we're powering a new era for the legal industry. Since its founding in 2016, Litify has helped law firms and corporate legal departments turn operations into impact through its leading AI-native Platform of Action.

Over 55K legal professionals and 450+ enterprise clients trust Litify to combine cloud-based technology, configurable AI-native workflows, agentic AI, and powerful business analytics into one open ecosystem. Headquartered in New York, we're backed by Bessemer Venture Partners and recognized as an Inc. 5000 and Deloitte Technology Fast 500 fastest-growing private company.

About the Role

Reporting to the CRO, we’re seeking a director-level Senior Revenue Operations Leader to solve 4 key areas:

• Define & Deliver: Implement a simplified, AI-forward GTM tech stack that maximizes data flow across the revenue process while reducing administrative burden.
• Business Partnership: Operate cross-functionally as a trusted advisor to the CRO, anticipating and solving business needs through data-driven modeling.
• Consistency: Create company-wide consistency across the tech stack and reporting.
• Operating Cadence: Develop RevOps into a GTM partner to maintain and enforce a strong operating cadence across the organization.

This is a hands-on, player-coach leadership role rather than a pure reporting-and-infrastructure seat.

Role Responsibilities

Revenue Operations & Systems

• Own CRM architecture, hygiene, and stage-gate discipline across the full sales cycle.
• Build and maintain bottoms-up capacity models for growth targets.
• Own revenue reporting and serve as a single source of truth for pipeline, bookings, and attainment.
• Run the forecast process end-to-end, including stage-exit criteria and conditional close rates.
• Build and lead a weekly Demand Council cadence and instrument competitive-presence tracking.
• Partner with the executive team on territory design, quota setting, and compensation plan mechanics.

AI in the Revenue Stack

• Evaluate, select, and land AI tooling into the GTM stack with a strong focus on change management and rep adoption.
• Maintain hands-on technical fluency, connecting AI directly to the CRM (e.g., using Claude via MCP against Salesforce).
• Balance point solutions with AI-native replacements based on what solves the specific problem best.

Cross-Functional Execution

• Drive initiatives across Sales, Marketing, and Finance.
• Turn diagnosis into action with measurable before-and-after field interventions.

Team Leadership

• Build, hire, and lead the RevOps team as it scales with the company.

Ideal Candidate Competencies

• Ability to translate business questions into defensible data models.
• Experience serving as a strategic advisor to revenue leaders.
• Track record of implementing net-new corrective actions in a field sales organization.
• Experience building bottoms-up capacity or quota models.
• Strong forecast discipline and ability to spot risks early.
• Proven track record of selecting and launching AI tooling backed by adoption data.
• Hands-on Salesforce administrator fluency with a tinkering mindset (e.g., wiring AI via MCP into Salesforce).
• Versatility in working within existing vendor stacks and consolidating them when appropriate.