Staff Designer, Rapid Prototyping - Mozilla

Why Thunderbird?

Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.

We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.

The Opportunity

Thunderbird is expanding beyond email with Thunderbolt, an open-source AI client designed for organizations that need more control over their data, infrastructure, and model choices.

We’re looking for a Staff Designer to help shape the product experience for Thunderbolt as it moves from early product development into enterprise use cases. This role sits at the intersection of product design, front-end engineering, prototyping, and AI-assisted product development.

You’ll turn early product ideas, user needs, partner feedback, and workflow concepts into working prototypes and production-ready user experiences. You’ll work directly in the codebase, use AI-assisted development tools thoughtfully, and help define the interaction patterns that make Thunderbolt intuitive, useful, trustworthy, and enterprise-ready.

What You’ll Do

• Build functional prototypes and product experiments directly in the Thunderbolt codebase.
• Translate ambiguous product ideas, user workflows, partner feedback, and enterprise needs into clear, usable product experiences.
• Help define interaction patterns for AI-powered chat, search, research, workflow automation, knowledge retrieval, and enterprise administration.
• Use AI-assisted development tools to accelerate prototyping and implementation while maintaining strong judgment around quality, usability, security, accessibility, and maintainability.
• Partner closely with product, design, engineering, and enterprise-facing teams to explore, validate, and refine product direction.
• Contribute production-quality front-end code where appropriate.
• Identify when a prototype should be discarded, refined, generalized, or productionized.
• Improve the usability, accessibility, consistency, and polish of the Thunderbolt user experience.
• Help develop reusable components, interface patterns, or design-system elements that create leverage for the broader product team.
• Bring a user-centered perspective to technical and product discussions, especially where AI behavior, user trust, transparency, permissions, or workflow clarity are important.
• Consider enterprise needs when designing product experiences, including data sensitivity, user control, administrative visibility, auditability, and security expectations.

What You Bring

• 10+ years of relevant experience in design engineering, front-end engineering, UX engineering, product design with strong technical implementation experience, or a closely related role, with demonstrated leadership and impact beyond individual deliverables.
• Strong front-end engineering skills, including experience with modern JavaScript or TypeScript, component-based frameworks, and building prototypes or production features directly in an application codebase.
• Strong product and interaction design judgment, including usability, accessibility, information architecture, workflow design, and product polish.
• Experience designing, prototyping, or building AI-enabled product experiences, such as chat, search, research tools, agents, automation, knowledge interfaces, or workflow tools.
• Experience translating ambiguous product concepts into usable workflows, prototypes, and shipped product experiences.
• Experience providing technical or product leadership through mentoring, cross-functional coordination, reusable patterns, or project ownership.
• Practical awareness of AI, privacy, security, and regulatory considerations that may affect product experience (e.g., EU AI Act, Cyber Resilience Act, HIPAA).
• Strong communication and collaboration skills working across cross-functional stakeholders.

Benefits & Perks

• Fully remote work & schedule flexibility
• Company-provided laptop and monthly remote work stipend
• Annual bonus program
• Professional development & Coursera learning platform access
• 24 days PTO, 9 wellbeing days, year-end shutdown, and public holidays
• Health, dental, vision, life, and disability insurance
• RRSP contributions and paid parental leave