Customer Engineer - Narvar

Narvar is looking for a Customer Engineer who is passionate about helping customers, solving complex technical problems, and playing a pivotal role in client success. If you have a strong technical aptitude, extensive customer-facing experience, and thrive in a fast-paced environment, we want to hear from you.

As a Customer Engineer, you will scope requirements, collaborate with clients to integrate APIs, and deploy post-purchase solutions for enterprise customers. You will join a dedicated team of Customer Engineers and Project Managers committed to delivering exceptional results.

Responsibilities

• Lead technical onboarding for top-tier enterprise retailers and direct-to-consumer brands.
• Provide consultative guidance to ensure seamless integration with Narvar’s solutions, maximizing product value and customer success.
• Translate customer business requirements and Narvar product expertise into clear technical specifications.
• Develop and validate solutions using web technologies such as APIs, JSON, CSS, HTML, and JavaScript.
• Partner cross-functionally with internal and external technical and business stakeholders to ensure project delivery.
• Contribute to team growth by creating documentation, optimizing processes, and building internal tools and training programs.

Requirements

• 3-7+ years of experience working on enterprise-level software projects as a technical lead.
• Hands-on proficiency with web technologies including APIs, HTML, CSS, and JavaScript.
• Proven ability to thrive in a fast-paced environment with strong time management and prioritization skills.

Nice-to-Haves

• Experience with iPaaS, retail/e-commerce platforms, Order Management Systems (OMS), inventory management, WMS, TMS, supply chain, or logistics.

About Narvar

Narvar is on a mission to simplify post-purchase customer journeys. Driving customer loyalty through seamless post-purchase experiences, Narvar serves over 1,300+ brands including GameStop, Neiman Marcus, Sonos, and Nike across 38 countries.