Renewals Account Manager - Oneleet

About Oneleet

Oneleet is one of the fastest-growing security and compliance platforms in history. We are on a mission to change the compliance and security industry by making cybersecurity and compliance effective, easy, and painless. We provide a platform that helps companies build, manage, and monitor their cybersecurity programs and achieve compliance standards such as SOC 2 and ISO 27001 efficiently, without cutting corners.

Having just raised a $33 million Series A, we are rapidly growing in customers and employees. Our team has decades of experience in security and compliance. Join our team of opinionated rebels and help us build a category-defining company reshaping the broken and fragmented compliance and cybersecurity industry.

The Role

Oneleet is growing rapidly, and we're hiring our first dedicated Renewals/Account Manager to own the post-sale revenue motion. This is a build-it-from-the-ground-up role: there's no existing playbook, renewals process, or forecasting model in place today. You'll build them.

You'll be responsible for retaining and renewing our existing customer base while building the operational infrastructure—process, reporting, and forecasting—that allows renewals to scale predictably as we grow.

Key Responsibilities

• Own the full renewals cycle: tracking upcoming renewals, leading renewal conversations, negotiating terms, and closing on time.
• Build the renewals process from scratch: renewal timelines, escalation paths, risk triggers, and the cadence for engaging customers ahead of their renewal date.
• Design and maintain renewal reporting and forecasting: build the models and dashboards that show renewal rates, at-risk revenue, gross/net retention, and forecast accuracy.
• Develop an early-warning system to flag at-risk accounts and partner with CS to intervene before churn.
• Establish renewal data hygiene in the CRM so renewals are tracked accurately and reporting is trustworthy.
• Surface trends from renewal outcomes to inform pricing, packaging, and product decisions.
• Partner cross-functionally with CS and Finance to align on retention targets and process.

Requirements

• 3+ years in renewals, account management, or a closely related post-sale revenue role in B2B SaaS.
• Demonstrated experience building reporting and forecasting from the ground up.
• Strong with spreadsheets and CRM tooling (e.g., Pylon, HubSpot); comfortable turning messy data into clean, reliable reporting.
• Proven track record of hitting retention or renewal targets.
• Comfortable with ambiguity and autonomy.
• Strong negotiation and commercial instincts.
• Clear communicator who can present renewal forecasts and risks credibly to leadership.

Perks & Benefits

• Comprehensive health & wellness benefits
• 20 days PTO per year, plus 8 floating holidays
• Remote work culture
• Team off-sites in stunning places
• Competitive compensation & equity