Staff Product Engineer - Ordergroove

The Mission

At Ordergroove, Platform Engineering doesn't just manage infrastructure—we build the engine that powers the subscription economy. We are the foundation that every internal team, thousands of enterprise merchants, and increasingly, autonomous AI agents, rely on to operate at scale.

We are looking for a product-minded Staff Software Engineer who defines success by business outcomes, not just technical solutions. In this role, you won't just implement tickets; you will own foundational platform capabilities end-to-end and help define the paradigm of modern platform engineering in an AI-first company.

What You Will Do

• Pioneer the AI-First Platform: Build the next-generation APIs, SDKs, and Model Context Protocol (MCP) servers that allow both human engineers and AI agents to safely, easily, and frictionlessly interact with our platform.
• Own Core Capabilities End-to-End: Architect and evolve the mission-critical systems powering Ordergroove, from core domain models and distributed event-driven architectures to enterprise identity (OIDC, OAuth, SSO) and high-throughput order processing.
• Design for Massive Scale: Ensure high availability, low latency, and fault tolerance across a multi-tenant environment. Set the standard for operational resilience, observability, and SLOs.
• Champion a "You Build It, You Run It" Culture: Take complete accountability for the full lifecycle of your services—from deeply understanding merchant pain points to designing the architecture, shipping production code, and optimizing system health.
• Architect Developer Experience (DevX): Abstract away complexity by building intuitive tooling and reusable platform primitives that enable internal product engineering teams, partners, and merchants to build rapidly.

Who You Are

• A Systems Thinker with Product Empathy: You care deeply about the why behind the code, building platform software like a product obsessed with developer experience and customer impact.
• An Architect of Distributed Systems: Proven track record of designing robust, high-scale APIs and backend services consumed across diverse client ecosystems.
• Pragmatic and Quality-Driven: You believe simple code is beautiful code, writing maintainable software and raising the engineering bar for automated testing, CI/CD, and security.
• Tech-Agile & Highly Curious: Deep experience with Python, Go, Kubernetes, Event-Driven Systems, and GCP is ideal, but strong fundamentals and architectural intuition matter most.

Engineering Principles

• AI as a Force Multiplier: We leverage AI to eliminate repetitive work and scale our individual impact.
• Radical Simplicity: Simple systems are easier to understand, test, operate, and evolve.
• Trust as a Product Feature: Security, reliability, and correctness are non-core features baked into every design.
• Create Maximum Leverage: We build software that enables the next engineer and AI agent to move faster.