Senior Software Engineer (Platform Core) - Pindrop

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

• Is this identity synthetic? Detect AI-generated and manipulated voice and video.
• Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
• Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

What You’ll Do

As a Senior Software Engineer on Platform Core, you will own and evolve high-scale backend and data-layer services that every Pindrop product depends on. Platform Core owns foundational services including IAM, Interaction Service, Data Lake, reporting, and admin services, keeping these systems fast, reliable, and SLA-compliant even on record call-volume days.

• Design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions.
• Take end-to-end ownership of platform work, from framing ambiguous problems and shaping technical plans through implementation, rollout, and production support.
• Improve reliability, scalability, latency, and cost across shared platform systems that serve teams across the business.
• Partner closely with Product, SRE, and peer engineering teams to deliver platform improvements without destabilizing live traffic.
• Participate in on-call, incident response, troubleshooting, and continuous improvement of alerting, runbooks, deployment quality, and capacity planning.
• Raise engineering standards through code reviews, design reviews, pairing, documentation, and mentorship for other engineers on the team.

Who You Are

• You are self-directed, accountable, and able to drive work forward with limited supervision.
• You are calm under pressure and bring sound judgment during incidents, tradeoff discussions, and periods of ambiguity.
• You are collaborative and communicate clearly across technical and cross-functional partners.
• You are motivated by foundational platform work, shared infrastructure, and reliability-oriented backend engineering.
• You have a mentorship mindset and raise team standards by example.

Your Skill-Set

Must-haves:

• 5–7+ years of experience building backend services and APIs in production, or equivalent practical depth.
• Strong hands-on experience with Python and/or Go.
• Experience with distributed systems, concurrency, and cloud-native development on AWS and/or GCP using Kubernetes and Docker.
• Proven production ownership, including deploying, monitoring, troubleshooting, and participating in on-call for high-scale services.
• Strong experience with data and messaging technologies such as PostgreSQL or Aurora, Redis, and RabbitMQ, along with the ability to reason about reliability, performance, and scale tradeoffs.

Nice-to-haves:

• Experience with Redshift, Elasticsearch, DynamoDB, S3, Kinesis, or IAM.
• Experience with infrastructure as code, especially Terraform.
• Strong observability habits across metrics, logs, and traces.
• Experience scaling or migrating databases, including read replicas, cluster mode, or engine migrations.

What We Offer

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees
• Remote-first environment with intentional regular team on-sites and company gatherings
• Unlimited Paid Time Off (PTO)
• Comprehensive health and welfare plans, including an employer-paid employee-only option and HSA employer contribution
• Low-cost vision and dental plans
• Paid Parental Leave (birth, adoptive & foster parents) and one year of diaper delivery
• Recurring monthly phone and internet allowance
• Enhanced fertility and GLP-1 benefits
• Annual Learning & Development stipend