Senior Manager - Pre Sales

Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.

Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.

What You'll Be Doing

• Leading and growing the pre-sales SE team. You'll hire, coach, and set a high bar for both technical and commercial craft.
• Getting into the biggest deals yourself. You'll join the discovery calls, architecture sessions and exec conversations that bring real value to your merchant interactions.
• Owning how we sell technically: discovery, demo standards, POCs and RFPs, so every SE runs a deal the same sharp way.
• Partnering with Sales leadership on pipeline, forecast and deal strategy. You'll know where the technical risk sits in every opportunity and how to clear it.
• Building business cases a merchant's CFO will sign off on. Auth rate uplift, cost savings and resilience, told as one clear story.
• Acting as the voice of the merchant inside Primer, turning patterns from the field into sharp input for Product.
• Defining how we measure SE impact on win rate and deal velocity, and using that to decide where the team spends its time.

What You'll Bring

• Experience leading a pre-sales or Solutions Engineering team in the payments industry, B2B SaaS or infrastructure.
• A strong emphasis and track record hiring and developing Solution Engineers.
• Experience applying MEDDPICC throughout your SE playbooks.
• Deep technical fluency. You can whiteboard an API integration, talk through SDKs, webhooks and auth flows, and hold your own with a merchant's engineering team.
• Real commercial instinct. You've shaped and closed complex enterprise deals and can tie technical wins to revenue.
• Confidence at exec level, with merchant leadership and internally.
• You've built structure around a pre-sales function, not just run one that already existed.