Forward Deployed Engineer, Integrations - Sardine

Sardine is a leading agentic risk platform dedicated to fighting financial crime. Our integrated solution unifies data across risk teams to stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. We are strengthened by a fast-growing fraud consortium, trusted by companies like FIS, GoDaddy, Intuit, and Checkout.com.

We are a remote-first company with a globally distributed team, maintaining hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. We value performance over hours worked, promoting a flexible work culture where you can work from anywhere and find your productive zone.

About the Role

We are seeking a Forward Deployed Engineer to lead client onboarding for Sardine’s fraud and compliance products. This hands-on role involves managing end-to-end integrations, translating technical requirements into scalable solutions, and ensuring successful deployments. You will work closely with clients and internal teams, thriving in a fast-paced environment while solving complex problems.

What You'll Be Doing

• Manage implementation and integration efforts for fraud and compliance products.
• Provide end-to-end support to clients during their onboarding process, ensuring their success.
• Own APIs, SDK documentation, integration guides, and overall support documents.
• Analyze clients' technical and functional requirements to design solutions leveraging Sardine's system and product capabilities.
• Manage implementation projects, including monitoring quality, managing timelines, mitigating risk, and driving deliverables.
• Develop a deep understanding of customers' business problems, technical requirements, and success criteria to provide effective solutions.
• Provide product feedback to internal stakeholders, acting as the eyes and ears on the ground.

What You'll Need

• 4+ years of experience in technical roles such as Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst, or Forward Deployed Engineer, with strong execution skills and expertise in integration and automation.
• Experience working with multiple technical teams, both internal and external.
• 2+ years of B2B SaaS experience in relevant domains (payment, fraud, risk, or compliance).
• Excellent written and verbal communication skills, capable of conveying complex technical and business concepts to diverse audiences.
• Exceptional organizational skills and the ability to manage multiple projects simultaneously, driving deliverables to completion.
• Proficiency with basic SQL querying and JSON payload analysis.
• Experience with API specifications like OpenAPI, web development, and scripting for internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman).

Benefits We Offer

• Generous compensation in cash and equity, with early exercise for all options.
• Flexible paid time off and a year-end break.
• Health insurance, dental, and vision coverage for employees and dependents (US and Canada specific).
• 4% matching in 401k / RRSP (US and Canada specific).
• MacBook Pro delivered to your door.
• One-time stipend to set up a home office (desk, chair, screen, etc.).
• Monthly meal stipend.
• Annual health and wellness stipend.
• Annual learning stipend.

Join a fast-growing company with world-class professionals. If you are seeking a meaningful career, we would love to hear from you.