Solutions Architect, Integrations - Public Sector (US/CA)

About Sardine

Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.

Our Culture

• We hire talented, self-motivated individuals with extreme ownership and high growth orientation.
• We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.
• We're a remote-first team spread across time zones, so there's no office to report to—work from wherever helps you do your best work. Keep in mind that pay is based on location, and you'll need to keep a home base in the country you're hired in.

About the Role

As a member of the Integrations Team, you’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment with our Public Sector clients. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions.

Key Responsibilities

• Lead implementation and integration efforts for fraud and compliance products.
• Work closely with clients and provide end-to-end support during their onboarding process, setting them up for success.
• Own APIs, SDK documentation, integration guides, and overall support documents.
• Analyze clients' requirements from technical and functional perspectives and design solutions using a deep understanding of Sardine's system and product capabilities.
• Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables.
• Build a deep understanding of customers' business problems, technical requirements, and success criteria.
• Provide product feedback to internal stakeholders as the eyes and ears on the ground.

Requirements

• 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst working with multiple technical teams.
• 3+ years of B2B SaaS experience working in payment, fraud, risk, or compliance domains.
• Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical personas.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Advanced experience with SQL querying and JSON payload analysis.
• Experience with API specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman).

Benefits

• Generous compensation in cash and equity (including early exercise for options).
• Remote-first work culture.
• Flexible paid time off and year-end break.
• Health, dental, and vision insurance for employees and dependents (US & CA).
• 4% 401k / RRSP matching (US & CA).
• MacBook Pro provided.
• One-time home office setup stipend (desk, chair, screen, etc.).
• Monthly meal stipend.
• Monthly social meet-up stipend.
• Annual health and wellness stipend.
• Annual learning stipend.