General Manager, Fintech & Earnings - Super.com

About Super.com

We started Super.com to help maximize lives—both the lives of our customers and the lives of our employees—so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About the Team

The Fintech & Earnings team at Super.com builds products that help everyday Americans put more money in their pocket, including our consumer cash advance product and our earnings products. We are a high-performing, fast-paced team that cares deeply about our members and the outcomes we create for them.

We are guided by “truth-seeking”, where our thirst for data-driven decision making drives us to be correct rather than look good. We debate, dig deep, collaborate, and work together to understand what our members and the business need, and then move quickly to make it real. We run tight experiments, watch our unit economics closely, and treat trust, compliance, and member experience as part of the product, not an afterthought. If you’re looking for a place to own a business, be data driven, and build financial products that make a real difference in people’s lives, this is it!

About the Role

We are looking for a General Manager to own and grow our Fintech & Earnings business. Reporting directly to the CEO, you will set the strategy and own the execution for the business, and lead the product and operations teams that build and run it. This is a single-threaded owner role with a seat at the leadership table, working closely with engineering, data, risk, marketing, finance, and legal.

You’ll be responsible for growing active members and revenue while keeping credit losses, churn, and cost to serve under control, and for staying ahead of a fast-changing regulatory landscape. If you’ve built or run a consumer cash advance or earned wage access product, and love being both strategic and deep in the details, we want to meet you. This role is remote and must be based in the United States.

What You’ll Be Working On

• Lead and Guide the Team: Lead product and operations teams behind Fintech & Earnings; hire and develop strong leaders across both disciplines. Set a fast, data-driven operating cadence with clear goals, metrics reviews, and decision forums.
• Stakeholder Management & Cross-Functional Collaboration: Partner closely with engineering, data, risk, marketing, finance, and legal. Keep the CEO, executive team, and board aligned on plans and results.
• Business Ownership: Partner with the CEO to set a clear multi-year strategy aligned with Super.com’s goals. Own full business direction: revenue, credit losses, acquisition cost, and margin. Grow active members and revenue while managing losses, churn, and cost to serve. Identify risks early and implement mitigation plans across credit, payments, and regulation.
• Execution, Operations & Risk: Run the engine behind the product alongside partners across underwriting, repayment, payments, servicing, and support. Analyze data to find key levers on losses, churn, and acquisition cost, testing them quickly. Balance rapid deployment with a safe, trusted member experience. Partner with Legal and Compliance to navigate evolving earned wage access and cash advance state regulations.
• Product & Member Value: Own the roadmap for cash advance and earnings products, integrating them into a unified member value proposition. Develop deep insights into member behavior through data and direct engagement. Stay informed on market trends, competitors, new entrants, and payment shifts to capitalize on business opportunities.

What We’re Looking For

• 12+ years of experience, with 5+ years in senior or executive leadership.
• Must have built or run a consumer cash advance, earned wage access (EWA), or small-dollar credit product.
• Deep background in product, operations, or both within a growing and scaled fintech business.
• Proven P&L or business-line ownership, growing revenue while managing losses and margin.
• Experience leading multi-disciplinary teams across product and operations in close collaboration with engineering, data, and risk.
• Strong operating range—able to be strategic as well as tactical when needed.

Nice to Have

• Experience at a consumer fintech company in cash advance, earned wage access, neobanking, or credit building.
• Experience with subscription or membership monetization models.
• Experience with earnings, rewards, or marketplace products.
• Working knowledge of consumer lending risk, underwriting, and repayment.
• Familiarity with earned wage access and cash advance regulation (state laws, CFPB).
• Experience leading remote teams across multiple disciplines.
• Leadership experience in Series C+ companies (at scale).

Benefits & Perks

• Remote-First Flexibility: Work from anywhere in the US with flexible hours that suit you best.
• Time to Recharge: Unlimited PTO, company-wide recharge days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on Super.com.
• Family-Friendly Support: Generous parental leave and flexible return-to-work plans.
• Comprehensive Compensation: Competitive salary, equity options, and top-tier health/medical benefits starting on day one.
• Personal Investment: Wellness budgets, personal development funds, and team learning resources.