Chief of Staff - Sword Health

About Sword Health

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. We are pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.

Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

AI Proficiency at Sword

AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.

• Explorer (Level 1) — Uses AI daily to boost personal productivity
• Builder (Level 2) — Creates workflows and tools that elevate the whole team
• Integrator (Level 3) — Embeds AI into products and processes at scale

Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.

The Role

As Chief of Staff, you are the right hand of the Managing Director Germany. You drive the most important cross-functional projects from idea to execution across our B2B2C and B2C sales channels in Germany.

You run the operating rhythm of the German business, build the analyses behind key decisions, and act as the MD's proxy with Sword's global teams and take on leadership responsibility very quickly. This is a hands-on role with a steep learning curve and a clear path into a leadership position.

What you’ll be doing

• Lead strategic projects end to end: E.g., Optimize existing sales & partnership channels and drive growth
• Run the management cadence: weekly business reviews, reporting to Sword leadership
• Build business cases and analyses: channel economics, CAC by channel, market sizing, partnership and inorganic growth options
• Take over high-priority operational topics when needed (e.g., first hires, process set-up, vendor negotiations)
• Be the interface to Sword global functions (Finance, Legal, Market Access, People)

What you need to have

• 2-4 years in strategy consulting – experience at McKinsey, BCG or Bain is a plus, as is first experience in a scale-up
• Excellent structured problem solving; strong in Excel/Sheets and executive communication
• Hands-on execution mindset – comfortable spending half your time on operational delivery
• Fluent German and English
• Nice to have: healthcare practice experience, German healthcare knowledge (GKV, DiGA, market access), experience with Krankenkassen or B2B employer partnerships