Compliance Analyst - Wave

About the Role

At Wave, we help small businesses thrive. We are looking for a Compliance Analyst to act as the engine of our regulatory and product compliance work. You will review product builds, research applicable rules, and ensure all commitments have clear ownership, timelines, and evidence.

This is a generalist role where you will balance reviewing payments features, marketing claims, privacy fixes, and partner due diligence. You will eventually grow into ownership of a specific regulatory lane (e.g., payments, payroll, or privacy).

Key Responsibilities

Product and Marketing Reviews

• Triage compliance requests, gather facts from Product/Engineering, and draft risk assessments.
• Prepare draft conditions and recommendations for Leadership sign-off.
• Track approval conditions in Jira and follow up until evidence is secured.
• Review marketing content and customer communications against guidelines.

Regulatory Research and Program Upkeep

• Research US and Canadian requirements and provide clear summaries for stakeholders.
• Monitor regulatory changes and assess impact on Wave products.
• Maintain the regulatory inventory, policy library, registration calendar, and issue log.
• Keep compliance scorecards and KPI data current.

Partners and Evidence

• Assemble evidence for processor, card network, and partner audits.
• Draft and maintain policies, procedures, and training content.
• Identify repetitive manual steps and assist in automating them (e.g., AI assistance).

Requirements

• 2-4 years of experience in compliance, risk, legal, or regulatory operations within fintech, banking, or a regulated business.
• Experience reviewing products, processes, or content for regulatory risk.
• Ability to interpret regulations and explain them in plain language.
• Strong organizational skills with a track record of tracking open items across teams.
• Clear, concise writing and a habit of documenting decisions.
• Curiosity about product mechanics and confidence in questioning engineers and product managers.

Nice to Have

• Exposure to payments, card network rules, payroll, privacy (PIPEDA, Law 25, CCPA), or consumer protection (UDAAP, CASL).
• Experience in both US and Canadian markets.
• Proficiency with Jira, SharePoint, and GRC tools.
• CRCM, CAMS, or other relevant certifications.