Multifamily Fee Compliance Expert - ApartmentIQ

About ApartmentIQ

ApartmentIQ is an all-in-one data platform powering smarter decisions across multifamily housing—covering 40M units with daily property and market intelligence used for surveys, research, and revenue management. Trusted by 65% of the NMHC Top 50, our sister company, MavenAI, delivers AI-powered marketing automation built by industry experts.

We are a profitable, growth-stage company with 100+ remote team members across the U.S., backed by over $30M from top investors.

The Role

ApartmentIQ is hiring a Solutions Consultant / Multifamily Fee Compliance Expert to lead our work with multifamily operators on fee transparency and compliance. In this role, you will bring hands-on experience with how apartment fees are set, marketed, and reviewed, helping customers advertise fees accurately and consistently across every channel.

You will lead customer demonstrations, serve as the subject-matter expert in sales conversations, and research regulatory requirements that shape our product.

Key Responsibilities

• Deliver product demonstrations to property management companies, owners, and REITs (from regional operators to national portfolios).
• Prepare prospect-specific analyses of live fee data ahead of customer meetings.
• Partner with Account Executives on active sales opportunities, engaging marketing, operations, revenue management, and legal stakeholders.
• Address compliance questions and objections using approved positioning, coordinating with customer legal teams when necessary.
• Support Customer Success on renewals and expansions as customers enter new markets.
• Monitor federal, state, and local developments affecting rental fee advertising and leasing.
• Translate new regulatory requirements into clear specifications for product development.
• Maintain a jurisdiction-by-jurisdiction reference guide of applicable fee requirements and effective dates.
• Develop educational content for Sales and Marketing, including guides, one-pagers, and webinars, and represent ApartmentIQ at industry events.
• Share customer feedback and unmet product needs with the product team.

Qualifications

• 5+ years of experience in multifamily housing with a property management company, owner-operator, or REIT.
• Direct experience with apartment fees in either:
  • Legal: Paralegal or compliance role supporting leases, fee schedules, advertising review, or consumer-protection matters.
  • Marketing: Marketing, ILS, or pricing role responsible for how rent and fees are presented on property websites and listing platforms.
• Working knowledge of fee disclosure practices, including mandatory, optional, and conditional fees.
• Strong research and analytical skills, with the ability to distill complex requirements into clear written guidance.
• Confident presenting to executive audiences and addressing detailed technical/compliance questions.

Nice to Have

• Paralegal certificate, JD, or compliance credential.
• Pre-sales, solutions consulting, or customer-facing SaaS experience.
• Established relationships across apartment industry associations.
• Experience supporting multi-state portfolios.

Benefits & Perks

• Remote-First Flexibility: Work from home anywhere in the U.S., paired with high-energy in-person team offsites.
• Competitive Pay: Compensation aligned with your expertise and impact.
• Health Coverage: Medical, dental, and vision insurance plans for you and your family.
• Financial Security: 401(k) retirement plan plus 100% company-paid short-term/long-term disability and basic life insurance.
• Time Off & Leave: Flexible vacation policy and dedicated paid parental leave.
• Extra Protections: Supplemental coverage options and pet insurance.