Community Outreach Specialist - Automatiq

About the Role

Automatiq is looking for a people-person who thrives on outreach to join our team as a Community Outreach Specialist. In this role, you will go into Facebook groups, forums, and online communities to find season ticket holders and introduce them to the Lysted app. This position focuses on direct, genuine engagement with real people.

This is a part-time independent contractor role (~20 hours per week) for a minimum duration of 3 months, with the potential for continued employment or conversion to a full-time position.

Role Facts

• Reports to: Chief Consignment Officer
• Employment type: Independent Contractor
• Hours: ~20 hours per week
• Rate: $25/hour
• Duration: 3 months minimum, with potential for continued employment or conversion to FTE

Requirements

• Identify Facebook groups, Reddit communities, forums, and other online spaces where season ticket holders are active.
• Reach out directly to season ticket holders and introduce them to the Lysted app.
• Build genuine relationships within communities by adding real value and starting conversations (no spamming).
• Follow up with interested prospects and guide them through downloading and listing on Lysted.
• Report weekly to stakeholders on outreach activity, responses, and results.
• Surface new communities and channels worth pursuing based on ongoing learning and testing.

Qualifications

• A natural people-person who is comfortable striking up conversations with strangers online.
• Active and familiar with Facebook groups, Reddit, and other community platforms.
• Excellent written communication skills, writing like a real person rather than a brand account.
• Self-directed and organized with the ability to manage your own outreach pipeline with minimal supervision.
• Genuine interest in sports, live events, or the ticket resale space is a strong plus.
• Prior outreach, sales development, or community ambassador experience is a plus.

About Automatiq

Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. Our technology suite streamlines the entire ticket resale process, from effortlessly listing tickets on multiple exchanges to dynamically adjusting prices based on market shifts, and ensuring tickets reach event-goers promptly.

We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.