IT Security Administrator - Bitwarden

IT Security Administrator

Bitwarden is seeking an IT Security Administrator to join their remote-first team. As a trusted identity security leader, Bitwarden empowers millions worldwide to securely manage and share sensitive information. This role offers the opportunity to contribute to a variety of projects and planning within a highly active Security and IT team.

This is an all-remote position, with a preference for candidates within the U.S. Eastern time zone. Visa sponsorship is not provided.

Responsibilities

• Assist with Security and IT related Technical Service Desk tickets.
• Serve as the first point of contact for user support, including investigation, resolution, and referral.
• Support access control changes, onboarding automation (SCIM), and user provisioning/deprovisioning.
• Provide strong hands-on expertise in configuring and administering Atlassian cloud products (JIRA, Service Management, Confluence).
• Perform security and IT administrative tasks related to auditing, access management, and user licensing.
• Respond to, and where appropriate, resolve or escalate security incidents and investigations.
• Assist with the secure and ethical implementation and operation of AI systems and data.
• Investigate, monitor, and review SOC and SIEM alerts and network traffic for suspicious activity.
• Assist in developing and maintaining documentation for security systems, services, and procedures to meet compliance requirements (ISO 27001, SOC2, HIPAA, GDPR).
• Administer and maintain endpoint protection, security, and data protection using technologies like EDR, MDM, SASE, DLP, DarkOps, and Brand protection services.
• Establish and document standardized processes for managing security and IT services, and create secure system configuration baselines.
• Assist with patching, updating, and vulnerability management to ensure system security and operational uptime.

What You Bring to Bitwarden

• Ability to provide security and IT coverage ahead of the U.S. East Coast time zone.
• A Security and IT generalist with experience in diverse technologies and the ability to dive deep into domain expertise.
• Experience managing equipment and software for a distributed, remote workforce.
• Ability to maintain discretion, handle sensitive information, and adhere to security best practices.
• A proactive approach to solving security and IT challenges through technical awareness and collaboration.
• A passion for security and staying current with technology trends.
• Familiarity with security standards and regulations relevant to AI and data privacy.
• A collaborative and adaptable mindset with excellent communication skills.
• Enthusiasm for open source and improving internet security.
• Excellent problem-solving skills.

Interview Process

• Meeting with the Recruiting team.
• Interview with the Head of Information Security.
• Interviews with team members.
• Reference calls.

Reasons to Work With Us

• Contribute to a more secure internet experience for individuals and organizations.
• Become an expert in the security and open-source software markets.
• Work remotely with a diverse, talented, and supportive global team.
• Opportunities for learning and professional development.

In the United States, the starting base compensation range for this role is $115,000 - $145,000 annually. Actual compensation will vary based on experience, skills, and location.