Technical Writer - Camunda

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

Fully remote and global, we are in the middle of transforming into an AI-first organisation, built on our own platform.

About the Role

As a Technical Writer at Camunda, you'll be embedded within product teams, taking full ownership of documentation for key areas of our platform. You'll work side-by-side with engineers, product managers, and designers to ensure our documentation is clear, accurate, and closely aligned with the product experience. This is a hands-on role where you'll become a subject matter expert, directly shaping the developer journey through high-impact content across the Camunda platform.

Beyond content, you'll help maintain and configure the infrastructure that keeps our documentation running smoothly.

What You'll Be Doing

• Own and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams.
• Maintain and improve our documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration.
• Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate and timely.
• Become a subject matter expert in your assigned product areas, developing hands-on experience with Camunda products.
• Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content.
• Advocate for documentation as a critical part of the user experience, bringing the user's perspective into product discussions.
• Continuously improve structure and clarity based on analytics, user feedback, and insights.
• Collaborate with other writers and the broader Documentation team to share best practices and evolve tooling.

What You Bring

• 3+ years of technical writing experience and a strong portfolio of developer-focused content (user guides, installation guides, API references, tutorials, technical blog posts).
• Proven experience maintaining, troubleshooting, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus.
• Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies.
• Experience writing about on-premise software installation, technical environments, SaaS, and software documentation.
• Proven ability to tailor content for diverse audiences, including software engineers, application developers, and business analysts.
• Experience with docs-as-code workflows, Docusaurus, AI tools, Git, and Markdown.
• Ability and/or willingness to use our product.

Nice-to-Haves

• Software engineering experience or proficiency with one or more programming languages.
• Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use.