About CareMessage

CareMessage is a social enterprise and the largest patient engagement platform for low-income populations in the United States. We deliver personalized health education and care coordination through text messaging — reaching patients where they already are, in the language they speak, at the moments that matter most. Unlike technology built for large health systems and adapted down, CareMessage is designed from the ground up for organizations serving low-income, historically marginalized communities.

About the Role

CareMessage is hiring a Director of Growth to strengthen the operating layer that helps our Growth team scale revenue, reach, and patient impact through a coached, measurable, and market-aware Growth engine. This will be a player-coach role that needs to help the organization achieve revenue targets, whether through the people they oversee or their own work.

The Director of Growth will manage sellers and Growth Marketing, strengthen the sales engine, and connect demand generation, conferences, campaigns, referrals, partner signals, and outbound motions to sales-accepted qualified pipeline and revenue-generating conversations.

What You Will Do

A. Own the outcomes that drive our growth

• Own the managed Growth operating plan across our current FQHC business, Tribal Health and rural network expansion, and mission-aligned organization acquisition, including OKRs, KPIs, managed-team ARR attainment, qualified-pipeline goals, and patient-impact narrative.
• Translate CareMessage’s multi-year growth strategy into quarterly execution priorities, with additional focus on key regions like Texas, seller productivity, Growth Marketing, and future capacity planning.
• Communicate outcomes, risks, tradeoffs, resource needs, and decisions to the Chief Growth Officer and leadership team through clear, data-driven updates.

B. Lead, coach, and develop the people who drive growth

• Manage assigned sellers and Growth Marketing with clear expectations, weekly coaching routines, feedback, and performance accountability for discovery, buyer mapping, demo quality, close planning, handoffs, and mission-connected execution.
• Develop team members through 1:1s, call reviews, deal reviews, onboarding checkpoints, ramp plans, territory plans, and role-specific growth plans.
• Help define the future Growth team structure, hiring profiles, and management systems needed to scale repeatable growth.

C. Scale the growth engine across all markets

• Own the new-business sales operating system for assigned market motions, including pipeline inspection, forecast discipline, deal review, HubSpot hygiene, and weekly execution rhythms.
• Convert demand-generation activity, conferences, content, campaigns, website journeys, referrals, partner signals, and outbound motions into sales-accepted qualified pipeline and closed ARR.
• Strengthen repeatable FQHC growth motions, including a 2027 scale model for seller capacity, regional coverage, hiring profiles, ramp plans, and management systems.

What You Will Bring

• 8–12+ years of B2B Growth, Sales, Revenue, GTM, Demand Generation, or related commercial leadership experience, including 3+ years directly managing quota-carrying sellers or comparable revenue-generating team members.
• 2+ years of Growth Marketing, Demand Generation, Field Marketing, Revenue Marketing, or demand-to-pipeline experience, either through direct ownership of the work or management of the function.
• Demonstrated success selling to or managing teams that sell to resource-constrained, mission-driven, multi-stakeholder B2B buyers similar to community health centers or safety-net health systems.
• Experience building or materially improving a sales operating system, including CRM hygiene, pipeline inspection, forecast discipline, and executive reporting.
• Deep alignment with CareMessage’s health-equity mission and commitment to growing revenue in ways that expand access and improve outcomes.

Location and Travel

This is a remote role within the United States. Regular travel is expected for prospect and customer meetings, conferences, field learning, team meetings, and strategic opportunities.

What We Offer

• Paid parental leave for biological and adopted children
• 18 paid company holidays, including a one-week mid-year and one-week end-of-year break
• 9 wellness days for self-care
• 15 days of PTO
• 1-month paid sabbatical after the 4-year anniversary, and every 4 years thereafter
• Generous medical, dental, and vision insurance for employees and families
• Health Savings Accounts and Flexible Spending Accounts
• Short & long-term disability insurance
• $100 per employee yearly wellness budget
• PerkSpot employee discount program