Forward Deployed Engineer - Certa

Certa (certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.

We're hiring a Forward Deployed Engineer to reinvent how Certa gets implemented. Our no-code Studio, with Vibe Configuration℠, allows one person to sit with a customer, understand a requirement, and build it live, showing their workflow running in the same session. You'll work directly with Fortune 500 teams across compliance, information security, privacy, legal, procurement, finance, and sustainability. You'll be credible enough to discuss vendor-tiering policy with a Chief Procurement Officer, then open Studio and build it. As one of the first in this role, you'll also define how it's done.

What You'll Do

• Understand the business process: Run discovery and design sessions with Fortune 500 teams across compliance, security, privacy, legal, procurement, finance, and sustainability. Learn how their third-party processes actually run today, including parts in email, spreadsheets, and people's heads.
• Document & optimize it: Map the current state and agree on a target state against metrics customers care about — onboarding cycle time, assessment turnaround, reviewer effort, audit readiness. You're not there to digitize a bad process faithfully; a technically correct but painful workflow won't be adopted, so reviewer effort and drop-off are your responsibility.
• Configure & automate it in Certa: Build workflows, forms, logic, risk scoring, and approvals in Studio using Vibe Configuration℠ — live in the room wherever possible. Also, build integrations and data flows into existing systems, and debug them when they break.
• Own the delivery: Own the plan, governance, and test cycle (scenarios and cases, SIT, UAT with the customer's own testers, sanity and regression). Manage cutover, go-live, hypercare, and a clean handover, accountable for the date and success metrics.
• Bring learning back from the front lines: Find the platform's real limits before anyone else and bring them to Product with evidence (customer, frequency, cost of workaround). Turn what you built into templates and accelerators so the next deployment starts ahead.

What You'll Need

• Experience: 3+ years in customer-facing technical delivery — forward deployed engineering, solutions architecture, implementation consulting, or technical professional services.
• Hands-on technical skills: Comfortable with REST APIs, JSON, webhooks, and data mapping; able to script in Python or JavaScript and debug failures across systems you didn't build.
• Production LLM experience: You've worked with LLMs in production rather than in demos — prompts, retrieval, agent workflows, and evaluating output systematically.
• Product-centric & shipping-biased: You think about the user in front of the screen, not the requirement in the document, and favor shipping something usable and iterating over something perfect and late.
• Delivery fluency: You've carried a go-live date in front of a customer, so project plans, RAID logs, phase gates, test scenarios and cases, SIT, UAT, and regression testing are familiar ground.
• Communication: Thoughtful and streamlined — you listen first, hold your own with a Chief Procurement Officer, privacy counsel, and security architect in the same room, and can say no to a customer while strengthening the relationship.
• Domain knowledge (a plus): Third-party risk, procurement, or compliance experience helps — we'll teach you the rest.

Compensation and Benefits

• Compensation: Top of market salary + bonuses and equity.
• Time off: 49 days paid time off.
• Benefits: Full benefits, retirement and wellness plans.
• Growth: Professional development support, remote workspace setup bonus.
• Team building: Annual company offsites in exciting locations around the world.

Location

Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:

• London
• San Francisco
• Jaipur

These are perfect places for Certers to collaborate, co-work, and have face-to-face meetings.

Why Certa

• Category leadership: Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools — recognition that we're defining the category, not following it.
• Industry recognition: We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.
• A top place to work: Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.
• Real scale with strong backing: We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.

We're excited to meet you!