Operations Analyst, India - CertifyOS

About CertifyOS

CertifyOS is building the data infrastructure that powers modern healthcare. Today, healthcare organizations rely on fragmented and outdated provider data, leading to unnecessary administrative work, regulatory risk, and higher costs. We solve this by offering an API-first platform that automates provider licensing, enrollment, credentialing, and network monitoring, connecting directly to hundreds of primary data sources. Our goal is to help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale.

Our vision is simple: One API. One provider ID. Frictionless provider data.

We are backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We are building a high-ownership team focused on solving real infrastructure problems that impact millions of patients.

About the Role

As an Operations Analyst, you will work closely with your team lead to manage the day-to-day tasks of processing provider credentials, licenses, and payor enrollment applications. You will collaborate cross-functionally with many teams to ensure smooth operations. This is a fully remote position.

What You'll Do

• Research, interpret, and evaluate information relevant to provider licensure and continuing medical education in the United States.
• Complete applications for provider credential, licensure, or payor enrollment on behalf of Certify customers.
• Validate and authenticate information updated on the credentialing and licensing platform, ensuring 100% accuracy.
• Interact with providers and clients over email when additional information may be required.
• Assist with monitoring or new client implementation projects as needed.
• Summarize your research findings and draft them in clear and concise guideline documents for Certify customers.
• Assist with other ad hoc projects as needed.

What You'll Need

• Fluency in English.
• A bachelor's degree or equivalent years of work experience.
• The ability to conduct large volumes of research, particularly via Google.
• Strong attention to detail.
• Sound knowledge of Microsoft Office and Google applications.
• Excellent written and verbal communication skills.
• The ability to meet deadlines and work under pressure.

Benefits of Working at CertifyOS

At CertifyOS, we build with intention and take care of our team members. Your well-being matters to us. For employees in India, we provide health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women.

We are an equal opportunity employer committed to building an inclusive environment where everyone feels valued and empowered to do their best work. We welcome applicants from all backgrounds and experiences. If you require reasonable accommodations during the application process, please contact recruiting@certifyos.com.

We are also committed to pay transparency and foster an open culture where compensation conversations are encouraged and respected.