MA Licensed Bilingual Spanish/English Clinician - LCSW or LICSW

About Concert Health

Concert Health is the leading national behavioral health medical group committed to integrating the Collaborative Care model into existing health care practices to improve patients’ lives. We believe everyone, regardless of location or insurance, should have easy access to personalized, high-quality behavioral health support that is guided by the provider they trust.

Job Summary

The Collaborative Care Clinician I is an associate-level licensed behavioral health clinician reporting to the Clinical Excellence Manager. This role provides evidence-based interventions via the Collaborative Care Model to individuals (pediatric and/or adult populations) experiencing mild to moderate symptoms and utilizes evidence-based therapeutic interventions to promote symptom reduction and optimal patient outcomes.

Responsibilities

• Provide care to patients based on assigned Care Pod needs, customizing treatment plans to individual patient requirements.
• Support and closely coordinate behavioral health care with the patient’s primary care provider (PCP) and other service providers.
• Screen patients for common behavioral health and substance use disorders using tools such as PHQ9, GAD7, and Columbia Suicide Risk Assessment.
• Monitor patients for changes in clinical symptoms and treatment side effects/complications to achieve symptom reduction.
• Support psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects, and effectiveness.
• Track patient follow-up and clinical outcomes using a registry, recording encounters to identify and re-engage patients.
• Plan specific mutual self-management goals, objectives, and interventions with action-oriented patients.
• Facilitate care plan changes for patients who are not improving, including medication adjustments, psychosocial treatments, or referrals.
• Document patient progress and treatment recommendations in Salesforce and EHR platforms for shared visibility with care teams.
• Complete relapse prevention plans with patients in remission.
• Educate patients regarding behavioral health/substance use disorders and treatment options.
• Establish mutually agreeable care management plans with the care team and patient/family.
• Participate in regularly scheduled caseload consultations with psychiatric consultants and supervision sessions with clinical supervisors.
• Identify social determinant barriers and collaborate with the Care Navigation Partner to assist with internal or external care access.

Qualifications & Requirements

• Master’s Degree in Social Work, Counseling, or a related field from an accredited program.
• Licensed to practice in the state of Massachusetts as a clinician (LCSW, LICSW, or equivalent).
• Ability to complete cross-licensing to the state of Pennsylvania.
• Minimum 1-5 years of experience as a licensed professional.
• Proficient in medical interpretation and documentation in English and Spanish that meet industry standards.
• High-speed internet connection supporting video conferencing and cloud-based systems.

Highly Preferred Experience & Skills

• Proficiency in evidence-based treatment approaches (Problem-Solving Treatment, Motivational Interviewing, CBT, and Behavioral Activation).
• Expertise in handling higher-acuity patients and clinical situations.
• Technical proficiency across various platforms, including EHRs, with an ability to adapt quickly to new technology.
• Experience with behavioral health screening tools (PHQ9, GAD7, CSSRS, etc.).

Available Work Schedules (Eastern Time Zone)

• Monday – Friday: 10:00am – 6:00pm
• Monday – Friday: 11:00am – 7:00pm
• Monday – Friday: 12:00pm – 8:00pm

Compensation & Benefits

• Licensed Clinician requiring supervision: $56,707.60 – $90,843.43 base salary
• Licensed Clinician not requiring supervision: $67,441.92 – $102,585.10 base salary
• Language Adjustment: 5% base salary increase for individuals proficient in medical interpretation and documentation in multiple languages meeting industry standards.
• 100% remote role with employer-supplied computer equipment
• $50.00/month non-taxable remote stipend
• 10 paid holidays, sick time, and flexible PTO plans
• Medical, Dental, and Vision plans effective on the first day of employment
• FREE First Stop Health access for medically enrolled members and immediate family
• Employer-paid Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance ($50,000)
• 12 weeks employer-paid Parental Leave
• 401(k) plan
• Opportunities for Supervision

Selection Process

1. 30-minute virtual interview: Overview of experience, qualifications, salary expectations, and Concert Health’s Collaborative Care Model.
2. Assessment stage: Analyzing core role competencies.
3. 45-minute virtual interview: Deep-dive discussion with Clinical Leaders.

Estimated completion time: Two weeks.