Senior Sales Operations Analyst - Docker

About Docker

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

Docker is seeking a Senior Sales Operations Analyst to join our growing Revenue Operations team responsible for optimizing the success of Docker’s Sales & GTM teams to accelerate revenue growth.

Your primary focus will be providing front-line support to the field via our ticketing system, managing users within our tech stack, assisting with end-of-month FP&A requirements, and focusing on data hygiene.

Responsibilities

• Be responsible for our field ticketing system, acting as first-line support to the field.
• Hold responsibility for the end-of-month & end-of-quarter FP&A updates.
• Complete onboarding and offboarding processes for the field & GTM teams.
• Own internal documentation refresh cadence.
• Assist with reviewing and optimizing Salesforce page layouts including fields, validations, and workflows for accounts, leads, and contacts.
• Manage users within our tech stack.
• Assist with scoping, testing, and rolling out new system processes.
• Participate in FY Planning activities.
• Conduct ongoing reviews of new accounts, leads, and contacts added to the system to ensure data accuracy, standardization, and deduplication.
• Support the Sales Ops & GTM Ops teams with ad hoc requests.

Qualifications

• 2+ years of experience in Sales Operations.
• Experience working for a high-growth software/SaaS company.
• Solid understanding of Salesforce accounts, contact, and lead objects.
• Great communication and interpersonal skills.
• Technically savvy with Google Suite.
• Energy, enthusiasm, and a love of building.

Additional Attributes:

• Experience with Gong, LinkedIn Sales Navigator, or ZoomInfo.
• Familiarity with AI tools, including building AI-assisted workflows.

(Note: Docker does not offer visa sponsorship for this role.)

Perks & Benefits

• Remote-first by design – Work from home, with optional offices in Seattle and Paris.
• Time to recharge – Generous PTO, designated quarterly Whaleness Days, and an end-of-year Whaleness break.
• Technology stipend – Equivalent to US$100 net per month.
• Learning & development – Annual stipend for conferences, courses, and certifications.
• Parental leave – 16 weeks of paid parental leave after six months of employment.
• Equity – Equity for all full-time employees.
• Comprehensive benefits – Medical, retirement, and paid holidays.