Deal Desk Analyst (EMEA) - Elastic

About the Role

Elastic is seeking a Deal Desk Analyst to join our Sales Finance team. This role provides strategic, cross-functional support for sales contracting, financial compliance, and process improvement. You will collaborate with global teams including Sales, Legal, Finance, and Product to structure complex transactions and drive revenue growth.

Key Responsibilities

Deal Management & Strategy

• Act as a business partner to Sales and Finance for complex deal strategies.
• Enforce and manage approvals for non-standard deals.
• Assess financial and revenue risk, ensuring compliance with company policies.
• Propose and incorporate custom terms and legal edits into contract documents.
• Maintain a repository of legal language templates for specific offerings.

Operations & Process

• Execute and maintain the EMEA geographic Deal Desk support framework.
• Create and manage systematic CRM workflows for deal engagement.
• Identify process gaps and implement improvements for operational efficiency.
• Support RFP/RFI and vendor questionnaire processes.
• Conduct due diligence for new product launches and offerings.

What You Bring

• Bachelor’s degree in Finance or a related field (MBA preferred).
• Minimum 5 years of experience in Deal Desk, Sales Operations, Channel Operations, or Contract Administration.
• Strong proficiency in MS Office (Excel, Word, PowerPoint) and GSuite.
• Experience with Salesforce (CPQ is a plus).
• Ability to work in a fast-paced, high-pressure environment with strong attention to detail.
• Excellent communication skills and a team-first attitude.

Benefits

• Competitive pay with a focus on internal equity.
• Flexible work locations and schedules.
• Generous annual vacation allowance.
• Comprehensive health coverage for you and your family.
• Financial matching for charitable donations and volunteer time off.
• Minimum of 16 weeks of parental leave.