Senior Program Manager, Pricing and Packaging - Elastic

About the Role

Elastic is seeking a Senior Program Manager, Pricing and Packaging to join our Product Finance team. In this role, you will act as a strategic partner to the Product organization, managing the end-to-end operational lifecycle of bringing new, complex offerings to market.

What You Will Be Doing

• Cross-Functional Influence: Drive alignment across FP&A, Revenue, Legal, IT, and Billing. Ensure accountability for timelines and decisions, translating requirements across functions to ensure seamless commercial execution.
• Pricing and Packaging Strategy: Leverage your knowledge of SaaS pricing models (including consumption and usage-based models) to guide tiering, bundling, metering, and discounting strategies.
• Process Architecture: Map and document launch processes to build a repeatable, scalable playbook. Identify and implement improvements to reduce time-to-market.
• Accountability: Maintain a real-time view of dependencies, approvals, and open items. Proactively identify friction points and escalate blockers to keep launches on schedule.

What You Bring

• 10+ years of program or project management experience within a SaaS or technology company.
• Proven track record of managing complex, cross-functional product releases.
• Experience working at the intersection of Product, Finance, Legal, and Systems teams.
• Exceptional communication skills with the ability to tailor messaging for diverse stakeholders, including executive leadership.
• Genuine curiosity about Elastic’s products and a passion for process optimization.

Benefits & Perks

• Competitive pay with stock program eligibility.
• Company-matched 401k (up to 6%).
• Flexible locations and schedules.
• Generous annual vacation days.
• Financial donation matching (up to $2,000) and 40 hours of volunteer time off.
• Minimum of 16 weeks of parental leave.
• Comprehensive health coverage for you and your family.