Senior Solutions Architect, Mid-Market East - Elastic

About Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will understand and tackle customer business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through partners. A successful SA at Elastic takes the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, articulating how our offerings address their needs.
• Crafting and owning value-based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of Elastic products and solutions to demonstrate value in sales meetings and community events (meetups, conferences).
• Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboarding, educating, and enabling partners while supporting them in sales cycles.
• Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet client needs.
• Acting as the voice of the customer and community to communicate needs, gaps, and improvements to engineering and leadership.
• Deepening sales and technical skills through self-driven education and professional development opportunities.

What You Bring

• A track record of success in a technical presales role with substantial experience selling and implementing technology to earn customer trust.
• Proven ability to articulate and sell the benefits of modern platforms, software, and technologies.
• Passion for continuous learning and investing in professional growth and relationships.
• History of successful customer relations, developing tailored architectures that solve complex problems or outpace competitors.
• Strong influence and communication skills across diverse audiences, large and small.
• Willingness to travel ~30% within region, with occasional international travel.

Compensation & Benefits

• Base Salary Range: $107,500 — $170,100 USD
• Target Variable Range: $46,000 — $72,800 USD
• On-Target Earnings (OTE): $153,500 — $242,900 USD (70/30 pay mix)
• Eligibility to participate in Elastic's stock program
• 401(k) with company match up to 6%
• Comprehensive health coverage for you and your family
• Flexible work locations and schedules
• Generous paid time off
• 16 weeks minimum parental leave
• Donation matching up to $2,000 annually and up to 40 hours of paid volunteer time per year