Sr Sales Ops Analyst - Elastic

About the Role

Elastic is seeking a seasoned Sales Strategy and Operations professional to define and scale operational best practices. You will partner with sales management to assess business health, design key performance metrics, and drive data-informed decision-making to capture market potential.

What You Will Be Doing

• Strategic Analysis: Analyze business health and present data-driven recommendations to senior management.
• Performance Metrics: Design and interpret KPIs, identify weaknesses, and develop targeted improvement plans.
• Sales Planning: Design sales coverage models, including territory alignment and forecasting.
• Operations Management: Manage core functions including user setup, data hygiene, and system enhancements.
• Enablement: Conduct sales leader training and develop change management materials to drive tool adoption.
• Ad Hoc Support: Perform deep-dive analysis to support executive-level reporting and strategy.

What You Bring

• Experience: 3-5 years in Sales Operations, Business Systems Analysis, or a similar function.
• Technical Skills: Deep expertise in Salesforce and proficiency in SQL and BI tools (e.g., Tableau, Looker, Power BI).
• Analytical Acumen: Ability to synthesize large datasets into actionable insights and build robust reporting frameworks.
• Communication: Excellent written and verbal skills; ability to present complex ideas to both technical and non-technical audiences.
• Collaboration: Proven ability to work across virtual and global cross-functional teams.
• Change Management: Track record of leading process transformation and adoption in complex organizations.
• Education: Bachelor's degree required.

Benefits

• Competitive pay based on role and market value.
• Flexible work schedules and locations.
• Comprehensive health coverage for you and your family.
• Generous annual vacation policy.
• Financial donation matching (up to $2,000) and volunteer time off (up to 40 hours/year).
• Minimum of 16 weeks of parental leave.