Account Executive - EMS

About First Due

First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.

Job Summary

First Due, a leading public safety software company, is searching for our next powerhouse EMS Account Executive to work directly with private EMS providers and partners across the public safety industry. As an Account Executive for First Due’s private EMS business, your focus will be prospecting and driving new business in your territory, supporting the sale of our best-in-class SaaS platform providing end-to-end support to public safety agencies across North America.

Key Responsibilities

• New Business Development: Identify and pursue new business opportunities with private EMS customers within assigned territory.
• Pipeline Management: Build & maintain a high-performance sales pipeline, manage efficient & professional sales cycles, and close contracts.
• Discovery & Strategy: Lead discovery with agencies on their needs and present innovative new strategies to transform pre-incident planning, mobile response, and community engagement into thriving components of their organization.
• Collaboration: Partner with system integrators, channel partners, and internal teams to support customer success and growth.
• Travel: Travel to customer sites and attend trade shows as required.
• Industry Expertise: Stay current on public safety trends, technologies, software ecosystems, performance indicators, competitive landscape, funding sources, and procurement processes.
• CRM Maintenance: Maintain accurate pipeline data in CRM and provide regular updates on account status, forecasts, and competitive insights.

Qualifications

• Experience: 3+ years of private EMS software sales experience, with a proven track record of meeting or exceeding quota for customers of varying sizes and complexities.
• Procurement Knowledge: Strong understanding of government procurement, contracting, sales, and budgeting processes.
• Communication: Exceptional organization and communication skills with both customers and internal teams.
• Work Ethic: Ability to lead, collaborate, and work autonomously in a fast-paced start-up team environment with a positive attitude.
• Cross-functional Alignment: Collaborative approach to working with marketing, product, and customer success teams.
• Tools: Proficient with CRM, Microsoft Office, and collaboration tools.

Requirements & Work Environment

• Authorization: All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time.
• Background Check: Hiring is contingent upon candidates successfully passing a criminal background check.
• E-Verify: As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify.
• Work Environment: This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions.

Benefits & Perks

First Due offers a comprehensive compensation and benefits package for eligible employees, including:

• Competitive pay ($90,000 base salary + commission)
• Medical, dental, and vision coverage
• FSA/HSA options
• 401(k) program
• Flexible PTO
• Fully remote workplace
• Technology stipend
• Opportunities for professional advancement