AR and Revenue Specialist - FMX

FMX is looking for an Accounts Receivable & Revenue Specialist to join our Accounting team. This role will support the order-to-cash and revenue lifecycle, primarily assisting in Sales Order Processing, billing, accounts receivable, collections, revenue recognition support, reconciliations, and month-end close activities.

The ideal candidate has strong accounting fundamentals, excellent attention to detail, and an interest in developing deeper expertise in SaaS accounting and revenue operations.

Key Focus Areas

• Process sales orders for new, existing, and renewal customers in SaaSOptics (Maxio)
• Verify sales orders and contract details across FMX teams
• Manage invoice distribution and dunning across our customers

Responsibilities

• Support billing and revenue-related activities in accordance with company policies and applicable GAAP revenue recognition requirements
• Review all contracts for new business and process the revenue and invoices associated with the contract
• Process churn and contraction requests for customers
• Monitor customer aging and support collection activities, including customer outreach, dispute resolution and escalation of past-due balances
• Partner with Sales, Customer Success and Finance to resolve contract, billing and customer account issues
• Ensure internal policies and procedures are documented and enforced
• Ensure all accounting for billed and unbilled revenue is correct based on revenue recognition standards
• Maintain accurate customer, contract and billing information across applicable systems and support internal controls over the order-to-cash process
• Prepare and maintain AR and revenue-related account reconciliations and investigate discrepancies between billing, revenue, CRM and general ledger systems
• Assist with monthly close activities related to accounts receivable, billing, deferred revenue and revenue-related reconciliations
• Provide supporting documentation for audits
• Continuously evaluate and improve the efficiency of billing processes and procedures to enhance the speed, quality, efficiency, and productivity of the team
• Special projects as assigned by Controller/VP, Finance

Requirements & Preferred Experience

• 2+ years of accounting or related experience in a rigorous, fast-paced environment
• Strong knowledge of GAAP, general accounting principles and procedures, and end-to-end business processes
• Experience with SaaSOptics, Salesforce, and QuickBooks Online is a plus
• Familiarity with SaaS business models, billing processes, and subscription-based revenue is a plus but not required
• Highly self-motivated and detail-oriented, with strong organizational skills and the ability to effectively prioritize competing responsibilities
• Demonstrates a high level of integrity, ownership, and accountability
• Strong interpersonal, communication, analytical, and planning skills, with the ability to collaborate effectively with team members at all levels
• Ability to independently manage routine assignments and follow established procedures with minimal direct supervision

Benefits & Perks

• Competitive benefits: 100% company-paid health, dental, vision, long and short-term disability, and life insurance
• Work from home: Remote-first work model with an optional office in Columbus, OH and one annual all-company event
• Home office stipend: Up to $500 for equipment, furniture, and accessories, plus a $60/month internet stipend and company-sponsored laptop and headset
• Generous PTO and UTO: Generous paid time off and separate unplanned time off policies
• Flexible Schedule: Flexible schedule to help manage personal appointments while meeting performance expectations
• Retirement: 401(k) plan