About Fundraise Up

Fundraise Up is a global fundraising platform designed to make donating to nonprofits fast, seamless, and accessible. Our technology processes tens of millions of dollars in donations monthly for leading nonprofits like UNICEF and the Alzheimer's Association. We maintain a 4.9/5 rating across top software review platforms, driven by our mission to unlock the world's generosity potential.

We are a distributed team of over 160 product professionals, including 80+ engineers, managing a large ecosystem of checkout widgets, donor/organization/partner portals, admin tools, and internal applications. Our tech stack includes Node.js (Koa, NestJS), MongoDB, TypeScript, Vue.js, React, Kafka, Bull (Redis) for messaging and background jobs, ClickHouse for analytics, and Elasticsearch for search.

About the Role

As a Senior DevOps Engineer, you will join a team responsible for the critical platforms that every engineering team relies on daily, including CI/CD, observability, logging, and developer tooling. This is a senior-only role where you will own an entire area, such as observability or CI/CD, from requirements and design through rollout, operations, and mentoring. You will serve as the go-to technical reference and senior escalation point for your assigned area. On a busy giving day, ten minutes of downtime can cost around $500k, highlighting the critical importance of this role.

What You’ll Do

Own one of our core platform areas end-to-end: observability (VictoriaMetrics, Grafana, Graylog / VictoriaLogs, fluent bit, exporters, alerting) or CI/CD (Jenkins scripted pipelines, Harbor, Nexus, build agents) — driving its architecture, reliability, and roadmap.
Drive technical initiatives end-to-end: gather requirements, write design documentation, decompose into tasks, implement, deliver to production, and ensure operational health.
Drive clarity in ambiguous situations by defining requirements, assumptions, and next steps.
Design for reliability and scale: evolve the architecture of our platforms, including topology, integration points, scaling approach, and reliability model.
Support developers: deploy and monitor applications on both on-premise servers and Kubernetes (Helm), troubleshoot builds and deploys, assist teams with metrics, alerts, and logs; participate in chat duty in developer support channels.
Automate away toil: codify repetitive operations, provisioning, and maintenance.
Investigate production incidents as the senior escalation point for your area: drive resolution, lead post-mortems, and implement systemic fixes. Participate in on-call rotations and raise the bar for how on-call works.
Mentor less experienced engineers through design discussions, reviews, and pairing; identify potential debt-inducing shortcuts during reviews.
Use AI in all aspects of day-to-day work: researching, troubleshooting, and developing.

Requirements

6+ years as a DevOps Engineer / SRE (or equivalent responsibilities).
Track record of owning technical initiatives end-to-end — from requirements and technical design through production delivery. Ability to showcase initiatives that were yours, not just tasks completed.
Confident Linux skills (Ubuntu).
Working knowledge of the Prometheus stack: metric types, exporters, and alerting mechanisms — sufficient to navigate and extend an existing setup.
Hands-on experience with CI/CD: pipeline design, build orchestration, artifact delivery.
Containers: Docker, image building, registries.
Ansible.
Git.
Experience with Bash or Python scripting for automation and observability (writing exporters, eliminating routine work).
Production/on-call experience: diagnosing incidents, restoring service, leading post-mortems.
Experience mentoring less experienced engineers.
Ownership and attention to detail. Downtime is expensive: during busy events, 10 minutes of downtime can cost around $500k.

Must Have (Solid hands-on experience in two or more areas)

VictoriaMetrics / Prometheus stack at scale: architecture, cardinality control, exporters, alerting infrastructure.
Log pipelines at scale: Graylog / VictoriaLogs / ELK — collection (fluent bit or similar), retention, sharding, performance.
Jenkins scripted pipelines: shared libraries, pipeline infrastructure, build agent fleets.
Container registries and artifact management: Harbor, Nexus, base images, image policies.
Operating applications on Kubernetes: Helm, workload monitoring and log delivery, deploy troubleshooting.
Grafana: dashboards as code, alerting, performance at scale.

Bonus Points

Experience with any of the following is a plus:

Analytics & DS platforms: JupyterHub, Airflow, Tableau, MLflow, Airbyte — deployment, maintenance, resource limits. Building platforms around these tools to improve Quality of Life for Analytics.
Remote development environments and AI agent execution environments. E.g., Coder/Telepresence.
Bare-metal Kubernetes: provisioning, networking, scaling.
Flux and GitOps.
Terraform.
Sentry on-premise: operating self-hosted error tracking.
ClickHouse, MongoDB.

You'll Thrive Here If You…

Want an area that's truly yours, and the accountability that comes with it.
Commit to your own estimates, and flag early when something is slipping instead of hoping it won't.
Ask for help at 2 a.m. rather than quietly going down the rabbit hole alone.
Explain a complex incident in two minutes, not twenty.
Disagree openly, make your case with data, then commit and move.
Treat every manual step as a bug waiting to be automated.
Get more satisfaction from making other engineers self-sufficient than from being the only one who knows how it works.
Enjoy a fast-moving team that's rebuilding how it works around AI, and stay curious as the tools change.

Compensation

The compensation range for this role is: €5,800 - €6,600 gross per month. Final compensation will be determined based on relevant experience, skills, qualifications, and alignment with the role's requirements.

Perks & Benefits

31 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
English learning courses
Relevant professional education
Gym or swimming pool
Co-working
Remote working

Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Senior DevOps Engineer - Fundraise Up