About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
About The Position
As a Senior Human Resource Associate within our Regional Shared Service Centre, you will join a fast-growing company and have responsibility for supporting professionals we engage on behalf of our clients. You will assist in the management of back-end HR, payroll, and legal service providers that support the infrastructure of our international entities.
Please note: This is a 9-month fixed-term contract and we are ideally looking for someone who can start immediately.
What You Will Do
- Support key employee life cycle processes such as onboarding of new professionals, data management, absence management, visa renewals, transfers, and offboarding.
- Prepare HR documentation, including employment contracts, amendments, HR policies, benefits and payroll enrollment documentation, country-specific onboarding guides, and employment certificates.
- Organize and maintain employee records via our proprietary platform: input, update, and maintain personal data and process forms related to HR activities.
- Administer benefits on behalf of customers and professionals, collaborating with brokers and insurers.
- Provide payroll data, including time and expense details, to support payroll administration in close coordination with the local payroll provider.
- Carry out audits and checks on data changes to ensure accurate and timely payment for professionals.
- Participate in the continuous improvement of HR processes and assist in keeping standard operating procedures and policies up to date.
- Communicate effectively via email and other channels to resolve queries from professionals and customers.
- Ensure service excellence by following established SLAs and SOPs.
- Liaise with G-P partners and vendors, including insurance providers, local service providers, local payroll providers, and pension providers.
- Act as the first point of contact for professionals and customers during onboarding and offboarding.
What We Are Looking For
- Experience: 2-5 years of HR operations experience (Shared Service Centre experience highly desirable).
- Knowledge: Detailed knowledge of HR procedures and policies; basic knowledge of labor legislation throughout the EMEA region is an advantage.
- Skills:
- Excellent customer service and stakeholder management skills.
- Proficient in written and verbal English with clear communication abilities.
- MS Office literacy.
- Proactive 'test-and-learn' mindset capable of quickly mastering and deploying new AI features and tools (e.g., Gemini, Notebook LM).
- Strong problem-solving abilities, self-motivation, attention to detail, and time management.
- Collaboration: Ability to work in a culturally diverse international team with flexibility to accommodate different time zones.
Benefits & Perks
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical, dental, and vision insurance
- Sabbatical after 5 years
Timezone overlap
UTC+8–+12
Benefits
Health, Dental, Vision, Parental leave, Sabbatical, Commission, Bonus, Pension
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