Senior Enterprise Partner Success Manager - GiveCampus

GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade—enough money to send more than 1 million students to college, tuition-free.

GiveCampus is backed by leading investors including Y Combinator, but we’re also practitioners of Sustainable Growth: we’ve made the Inc. 5000 list of America's fastest-growing private companies each of the last five years and we’ve been profitable nine of the last 10. In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees—the second in less than three years.

Our purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, visit partner institutions, and host retreats in various locations.

While we operate at meaningful scale, we’re still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee plays a meaningful role in shaping what comes next, and we're growing the team in support of our ambitious plans—including a $100 million investment in AI product development. If you believe in the transformative power of education and want to join a fast-growing, mission-driven company, you’ll fit right in.

About the Role

This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year.

GiveCampus is looking for a Senior Enterprise Partner Success Manager to accelerate the onboarding process for a cohort of Enterprise schools by delivering a seamless, efficient, and partner-centric experience, driving faster time-to-value, team efficiency, and long-term partner success.

Candidates should be comfortable with a travel expectation of approximately 40% for customer meetings, events, team gatherings, and other business needs.

Responsibilities

• Portfolio Management: Own a portfolio of 10–15 Enterprise accounts selected for significant growth potential and organizational complexity, acting as the primary GiveCampus relationship owner end-to-end.
• Executive Relationships: Build and sustain executive-level relationships with AVPs, VPs of advancement, and other senior stakeholders to operate as a trusted advisor.
• Account Growth Strategy: Develop and execute account growth strategies for each partner. In close partnership with BD, spot expansion opportunities across product lines (online giving, events, volunteer management, platform capabilities), build internal business cases, and collaborate on closing expansion.
• Account Intelligence: Maintain command of each account's org structure, budget cycle, political landscape, and current product footprint to anticipate needs proactively.
• Cross-Functional Collaboration: Partner with Sales, Product, and Support to clear obstacles to growth and ensure a seamless partner experience.
• Team Leadership: Build the case for, hire, and manage two junior-level Partner Success Associates once portfolio scope justifies it, delegating day-to-day support to focus on strategic and executive-level initiatives.
• Reporting & Forecasting: Report on account health, growth pipeline, and expansion forecasting to Partner Success leadership.
• Strategy Development: Shape how GiveCampus builds Enterprise account strategy going forward, serving as the model for future growth.

What We Are Looking For

• Higher-Ed Domain Expertise: Command of institutional org structures, budget cycles, and advancement priorities at complex universities and systems.
• Product Mastery: Ability to become a genuine expert across the GiveCampus platform (online giving, gift officer, events, volunteer management, platform capabilities), translate features into clear value for non-technical stakeholders, and lead deep technical conversations.
• Account Strategy & Forecasting: Proven ability to build and execute account growth plans, spot expansion opportunities, and report on pipeline/health metrics.
• Commercial Acumen: Experience translating expansion opportunities into structured internal business cases that a partner's finance or leadership team will approve.
• Executive Relationship-Building: Proven track record of building high-trust, direct relationships with AVPs/VPs.