Staff AI Product Analyst, Product Management - Grafana Labs

About the Role

We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization. This role will support the teams building Grafana Assistant, our synchronous chat experience; Investigations, our asynchronous AI workflow for incident analysis; and AI observability solutions, including Agent Observability.

You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions.

You Will

• Partner cross-functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning.
• Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes.
• Guide the instrumentation of product data in collaboration with Product Design, Product Management, and Engineering teams.
• Design, evaluate, and interpret experiments to assess the impact of new AI capabilities.
• Develop dbt models to transform and test user behavior data in partnership with our Analytics Engineering team.
• Influence best practices for Product Analytics and contribute to the long-term vision and strategy for the team.

You Have

• Experience partnering across product and engineering organizations with familiarity in product KPIs (e.g., DAU/MAU, funnels, A/B testing).
• Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features.
• Proficiency in writing complex, efficient SQL.
• Experience with data visualization tools (Tableau, Looker, Omni, Hex, or Grafana).
• Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and using git.
• Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) for prototyping and analysis.
• Excellent communication skills with the ability to explain technical topics to non-technical audiences.

Bonus Points

• Knowledge of observability.
• Familiarity with Airflow or Prefect for generating ad hoc ETL jobs.

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture: A collaborative, distributed environment.
• Scaling Organization: Tackle meaningful work in a high-growth company.
• Transparent Communication: Open decision-making and regular company-wide updates.
• Innovation-Driven: Autonomy to ship great work and try new things.
• Balance is Key: Global annual leave policy of 30 days per annum, including reserved shutdown days.