Revenue Operations Coordinator (Temporary) - Hyperproof

Hyperproof is seeking a talented Revenue Operations Coordinator to join the team on a full-time, temporary basis for tentatively 3 to 5 months to support the Revenue Operations team during a key period.

This role leans heavily toward hands-on execution, process adherence, and data hygiene. We are looking for someone with a RevOps or BizOps background who genuinely enjoys keeping systems running smoothly, completing daily operational workflows, and supporting the team with reliable, task-focused execution.

Who You Are

• Organized & Detail-Oriented: Exceptional organizational skills and strict attention to data accuracy and process steps.
• Analytical Mindset: Enjoy working with data, auditing sales pipeline numbers, and maintaining CRM integrity.
• Strong Communicator: Ability to communicate clearly and concisely across cross-functional teams and Slack channels.
• Collaborative Team Player: Experience working effectively with Sales, Marketing, Partnerships, and Finance to resolve daily administrative requests.
• Software Familiarity: Experience with Hyperproof or similar compliance/operations software is a strong plus.

What You'll Do

Closed Won Deal Reviews

• New Business: Verify signed deals against the order form, update Account, Opportunity, and Contact fields, send the deal overview to the SVP of Sales, and move deals to Closed Won.
• Renewals, Upsells, & Churn: Update contract terms and pricing, confirm added products, ensure renewal documents are attached (even for $0 deals), and record negative ARR for churn.
• Partner Deals: Manage indirect renewals, expansions, churns, and partner recruitment deals, confirming term dates with Finance or Partnerships.

Data Hygiene & Account Management

• Closed Lost Audits: Confirm that all Closed Lost deals contain required Closed Lost Category, reason, and competitor fields.
• Target Account Assignment: Deduplicate accounts, prioritize by segment, 6sense buying stage, and opportunity history, and balance account distribution across reps.
• Data Enrichment & Lead Routing: Enrich account data via ZoomInfo and route inbound leads to the correct sales representative.

Channel Monitoring & Request Triage

• BizOps Request Triage: Acknowledge, sort, resolve, or route incoming requests from reps, ADRs, Marketing, and Partnerships.
• Slack Monitoring: Actively monitor operations team channels, gather context on incoming requests, record updates, and close the loop with requesters.
• Tool Outage Response: Confirm reported tool outages, post updates in operational channels, notify affected teams, and post resolution updates.

Reporting & Pipeline Audits

• Pipeline Quality Audit (Direct): Prepare a bi-weekly presentation on top-of-funnel and new pipeline performance for the Direct segment, highlighting risks and opportunities.
• Pipeline Quality Audit (Partnerships): Update ToF Trends and Pipeline Trends slides using partner Salesforce reports and share recaps.
• Executive Pipeline Update: Prepare a weekly executive deck detailing pipeline creation, MQL volume, conversion rates, win rates, and average deal size.
• Quarterly Goal Setting & Tracking: Translate revenue goals into pipeline and MQL targets, tracking gaps and pacing weekly.
• Ad Hoc Analysis: Perform one-off pipeline and funnel analyses for specific regions or segments.

Enablement

• ADR Campaign Enablement: Create process guides and train ADRs on campaign workflows using ZoomInfo, Salesforce, and Gong.

What You'll Bring

• 2+ years of experience in an administrative or operations role within Revenue Operations, Business Operations, or Sales Operations.
• Proficiency with core GTM tools: Salesforce, ZoomInfo, Gong, 6sense, and Slack.
• Strong working knowledge of basic sales funnel metrics, pipeline stages, and deal flow processes.
• Proven track record of managing daily ticket or request queues with rapid response times.
• Ability to focus on task execution, process adherence, and repetitive administrative workflows without requiring strategic overhauls.

Interview Process

• Screening call with Talent Acquisition (30 mins)
• Interview with 2 team members (30 mins each)
• Final meeting with Hiring Manager (30 mins)