Logistics Manager - Jiga

What we're building

Jiga is on a mission to help engineers build physical products faster.

The problem: engineers designing physical products waste weeks chasing quotes, vetting suppliers, managing freight, fighting with customs, and recovering from late shipments. Jiga fixes this by connecting engineers directly with vetted manufacturers (CNC, sheet metal, injection molding, 3D printing) and running the entire supply chain on their behalf — from RFQ to the loading dock.

We're a small, fully-funded, cashflow-positive team serving enterprise customers like NASA, Google, Tesla, and Apple.

The role

We're looking for a Logistics Manager to own the physical movement of every part Jiga touches — from a CNC shop in Shenzhen to a robotics lab in Boston — and to do it with the commercial instincts of someone who understands that every shipping decision is also a business decision.

This is not a freight-booking role. The right person is part operator, part dealmaker: negotiating rates with forwarders, choosing modes based on time, complexity, and constraints, guiding the trade compliance work our logistics admin executes, and pricing freight back to customers in a way that protects both the deal and the margin. You'll work alongside Sales on commercial calls, alongside Suppliers on physical execution, and own the operational seat where these two worlds meet.

How we actually work

We're a small remote team distributed around the globe — most of our product and engineering talent sits in Europe and Israel, and you'll work daily with operators, sales, and suppliers across the US, EU, and Asia. Most of our work is async, which is the secret sauce of our success.

• High trust, low bullshit. We don't count hours or peek over your shoulder on Slack. We trust you to get your work done and tell us when something's wrong. You'll have real ownership over how the supply chain runs.
• Question everything. See a freight contract that doesn't make sense? Renegotiate it. Think a customs flow is broken? Fix it.
• No busy work, no fluff. If you're addicted to closing the loop and shipping the box, this is the right fit.
• Actually friendly, not corporate friendly. We play games online every week, and once a year we fly everyone somewhere beautiful for our team offsite.

What you'll do

Move parts across the world

• Own international freight across air, ocean, and courier — primarily from Asia (China, Vietnam, India) to Israel, the US, and the EU, with growing volume in defense-adjacent and high-mix industrial lanes.
• Quote, negotiate, and book shipments with global freight leaders and local supplier networks, choosing the right mode per shipment based on business constraints.
• Manage freight cost recovery from buyers and dispute surcharges with forwarders (exchange-rate adjustments, fuel surcharges, dim-weight re-rates).

Lead customs and trade compliance

• Own the customs and trade compliance function end-to-end — set the strategy, build the playbooks, and guide the Logistics Admin on day-to-day filings and documentation.
• Serve as the in-house expert on HTS classification edge cases, exclusion claims, CBP Form 28 responses, IOR / bill-to / ship-to logic, and customs holds.
• Maintain annual compliance setups (continuous bonds, surety documentation, supplier KYC) across all operating jurisdictions.

Be the commercial partner Sales actually wants

• Advise Sales and Account Executives on landed cost, Incoterm selection, customer-side IOR requirements, and margin protection.
• Build and maintain freight-cost intelligence by lane and supplier to ensure quotes are competitive and grounded in real data.
• Ensure freight and logistics costs are accurately reflected in internal systems so order books, margins, and invoices align.
• Translate operational decisions and shipment updates into clear, customer-facing communication.

Own the supplier-side execution layer

• Coordinate daily with manufacturing partners on shipment readiness, packing, documentation, and pickup windows.
• Manage the day-to-day Logistics Coordinator function and partner with supplier-expediting teams on chronic delays.

Improve the system

• Drive the platform forward as the single source of truth for shipment status, documentation, and cost.
• Identify recurring operational bottlenecks with data and build reusable playbooks and automations.

You're a fit if you

• Have 5+ years of hands-on international logistics or freight-forwarding experience, ideally in contract manufacturing, hardware, or high-mix industrial settings.
• Have negotiated freight rates with forwarders and couriers, backed by direct cost-saving operational experience.
• Have deep familiarity with international trade documentation: HTS codes, commercial invoices, packing lists, IORs, bonds, and customs correspondence.
• Think commercially about landed cost, Incoterms, and customer experience alongside operational requirements.
• Can read engineering drawings well enough to understand part dimensions, crating needs, and freight implications.
• Communicate with short, direct, action-oriented clarity in English (Hebrew, Mandarin, Vietnamese, or German are a plus).
• Are tech-savvy and thrive in an asynchronous, remote-first environment (Slack, Notion, Loom).

Nice-to-have

• Experience working at a freight forwarding agency.
• Background in a B2B manufacturing marketplace, digital manufacturing platform, or contract manufacturer.
• Experience supporting aerospace or defense customers and familiarity with ITAR/export controls.
• Educational background in mechanical or industrial engineering.
• Experience building a logistics function from scratch inside a scaling startup.