Senior Software Engineer, Devices - JumpCloud

JumpCloud is an AI-powered unified IT management platform designed to secure the modern workforce by consolidating identity, device, and access management.

About the Role

In this role, you will work specifically on the Device Management (MDM / Endpoint Management) vertical at JumpCloud. The focus shifts from broad cloud microservices to deeply understanding operating system internals (macOS, Windows, Linux, iOS, and Android) and how they communicate with the cloud.

You will build software that allows IT administrators to remotely configure, patch, secure, and monitor thousands of endpoints from a single pane of glass. You will work on cross-OS device management engines, mobile device management / Declarative Device Management (MDM/DDM) telemetry, custom system agents, and zero-touch enrollment pipelines. This role balances local client-side programming (interacting with the OS) and building high-availability cloud APIs.

What You'll Be Doing

• Primarily working with Go and Node.js for cross-platform applications on Windows, macOS, and Linux.
• Gaining or utilizing expertise in areas like Windows services, kernels, Event Loggers, Mac Launch daemons, and macOS internals.
• Collaborating with architects, UX designers, and DevOps to ensure systems are highly available, scalable, and deliver exceptional user experiences.
• Working within a Scrum framework to drive agile development.
• Learning and working with mTLS protocols and related security concepts.
• Using OAuth/OIDC flows for secure user authentication and service access.
• Writing unit test cases, functional test cases, acceptance tests, and automating test suites.
• Contributing to the future of Device Management services by participating in strategic planning and scoping sessions with product managers.
• Participating in engineering on-call rotations.

What We're Looking For

• 7–10 years of experience developing macOS, Windows, or Linux applications (including integration with third-party applications) in Golang, Python, or Java. Experience in at least one is required.
• Strong hands-on experience in backend software or full-stack development.
• Experience using a public cloud provider (AWS, GCP, or Azure) with CI/CD pipelines (preferably GitHub Actions) to build, test, and deploy.
• Knowledge of containerization technologies and orchestration with Kubernetes.
• Willingness to mentor junior members of the engineering team.
• Fluency in written and spoken English.
• Must be located in and authorized to work in India.

Nice to Have

• Working knowledge of Swift, C#, or C++.
• Working knowledge of Device MDM.
• Experience with Windows Services, Event Logger, or Kernel concepts in Windows OS, and/or Launch daemons and app hosting in macOS.