Affiliate Specialist - Pro (EMEA)

About Payward & Kraken

Payward – the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks – has spent the last 15 years building modern financial infrastructure platforms designed to advance an open, global financial system.

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions worldwide. It offers spot trading, margin, futures, staking, and OTC services.

The Opportunity

As an Affiliate Specialist for Kraken Pro, you will support the growth and day-to-day operations of the Kraken Pro affiliate program by identifying and onboarding new partners and owning the operational processes that keep the program running accurately and compliantly.

Key Responsibilities

Partner Recruitment

• Source and prospect new affiliate partners across media publishers, mobile networks, incentive sites, social network partnerships, CTV, and related channels.
• Draft and send personalized outreach.
• Manage the partner pipeline from initial contact through onboarding.
• Support partner vetting and scoring processes (e.g., mobile network partner intake and evaluation).
• Assist with go-to-market/launch coordination for new affiliate partners, briefs, newsletters, and creative asset delivery.

Affiliate Operations

• Own day-to-day Impact.com platform administration, partner account setup, tracking link QA, and commission structure updates.
• Support weekly and monthly reporting cycles (QuickSight, AppsFlyer, Hex exports), feeding performance dashboards.
• Monitor for compliance and fraud flags (performance benchmark violations, PID marketplace prohibitions) and escalate per policy.
• Support invoice and payment reconciliation with acceleration partners and finance.
• Maintain partner creative assets, records, contracts, and documentation.

Cross-Functional Support

• Coordinate with agencies on day-to-day partner servicing and escalations.
• Assist with ad hoc analysis and dashboard maintenance.
• Support affiliate strategy development as the program scales.
• Participate in cross-functional discussions with product, compliance, design, martech, and analytics teams.

Requirements

• 2+ years of experience in affiliate marketing, partnerships, growth marketing, or a related digital marketing field.
• Strong written communication skills for partner outreach and relationship management.
• Comfortable working with data.
• Detail-oriented and process-driven, able to manage multiple partner relationships and workstreams concurrently.
• Genuine interest in the crypto or fintech industry.

Nice to Haves

• Exposure to SQL or BI tools (Hex, QuickSight).
• Familiarity with affiliate platforms (Impact.com or similar) and attribution tools (AppsFlyer).
• Prior fintech or crypto experience.