TA Operations Associate - Kraken

The Team

Kraken, founded in 2011, is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions globally. It offers a range of services including spot trading, margin, futures, staking, and OTC, with products for both individual and institutional clients.

As a Talent Acquisition Operations Associate, reporting to the Sr. Manager, Talent Acquisition and Operations, you will be instrumental in running the operations behind Payward’s global hiring engine. This 6-month fixed-term position supports US timezones and extends beyond mere scheduling, requiring a strategic view of global hiring, precision, discretion, and sound judgment. You will support the systems, processes, and coordination that maintain hiring pace, from interview operations and executive hiring to pre-boarding, background checks, and new hire setup in Workday.

You will collaborate closely with recruiters, hiring managers, and executive assistants to facilitate scheduling, proactively identify bottlenecks, and ensure stakeholder alignment throughout the hiring process. A significant part of your role will involve working within our recruiting tools, ensuring candidate and hiring data accuracy across all regions.

The Opportunity

• Own end-to-end interview operations, partnering with recruiters, hiring managers, and candidates across regions and time zones to deliver a seamless candidate experience.
• Support global executive and non-executive hiring operations, including scheduling, rescheduling, tracking, and candidate communications.
• Partner with executive assistants across regions to coordinate calendars and keep hiring timelines on track.
• Own pre-boarding for new hires worldwide, including managing country-specific background check requirements and communications, tracking progress, resolving issues, and proactively flagging risks to start dates.
• Create and maintain accurate candidate and hiring records in Ashby and Workday, ensuring new hire data is complete and timely for hires in every region.
• Partner with onboarding, recruiting, and hiring managers to create a seamless transition from offer acceptance to day one.
• Apply hiring policies accurately and consistently across regions, flagging exceptions and escalating issues early.

What You Bring

• 4+ years of experience in recruiting coordination, talent acquisition operations, HR operations, or a similar role, ideally within a high-growth, global environment spanning NORAM, EMEA, LATAM, APAC, and MENA.
• Hands-on experience with Workday or a comparable HRIS, and familiarity with applicant tracking systems (Ashby is a plus).
• Experience supporting pre-boarding and onboarding, including coordinating background checks, tracking progress, resolving issues, and flagging risks to start dates early.
• Working knowledge of background check processes and requirements across multiple countries and regions.
• Comfort coordinating across time zones, with the ability to manage complex, high-volume calendars and logistics with exceptional precision and attention to detail.
• Exceptional judgment and discretion in handling confidential candidate and executive information.
• Excellent communication skills and the professionalism to work comfortably with executives, hiring managers, and candidates from diverse regions and cultures.
• The ability to prioritize competing deadlines and adapt quickly.

Nice to Have

• Experience in crypto, fintech, or another regulated industry.