Platform Product Manager - Payward Services

Payward — the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks — has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry to advance an open, global financial system.

The Team

Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.

We are looking for a Platform Product Manager to join our Payward Services team. This is a builder: someone who can own a product roadmap end-to-end, go deep on how a flow actually works, and ship regulated B2B2C products (KYC/KYB, lending, unified APIs) from concept to launch.

The Opportunity

• Own the product roadmap and build-out for our B2B2C platform products (KYC/KYB, lending, unified APIs).
• Define requirements, partner with Engineering on execution, and drive products from concept through launch and iteration.
• Get hands-on with the product itself: understand how a flow works, where it breaks, what needs to change to scale, and what it takes to bring it to market in a regulated environment.
• Drive cross-functional execution with Engineering, Legal, Compliance, and Finance to turn roadmap priorities into shipped product.
• Partner with Legal and Compliance to ensure new product builds meet regulatory requirements as part of the design and build process, rather than as a downstream gate.
• Support operational functions tied to our US-regulated entities as needed to keep product work moving forward.

What You Bring

• Strong product management experience: you've owned a roadmap, shipped B2B or B2B2C products, and can speak fluently to product strategy, requirements, and execution.
• Direct, hands-on experience implementing KYC — either building it in-house or standing up a KYC solution to resell or offer to external parties (this is a must-have requirement).
• Experience building or managing platform products (shared infrastructure, APIs, internal client or partner models) in a B2B or B2B2C context.
• Comfortable getting into technical details with Engineering, not just managing product from the high level.
• Working familiarity with the US regulated financial landscape to build compliant products without requiring translation.
• Proven track record of driving complex, cross-functional builds without formal authority.
• Excellent communication skills across regulators, boards, engineers, and commercial partners.
• Solid working understanding of the financial services industry (gained at a financial institution, fintech, startup, or adjacent regulated environment) to reason about how regulation, compliance, and money movement shape product decisions.

Nice to Haves

• Experience working at a KYC/KYB service provider.
• Crypto or digital assets experience, through industry roles or regulated product launches, including familiarity with crypto-native operations (treasury and custody).
• Former founder or early product hire at a fintech or crypto startup.