Enterprise Solutions Engineer - Lumos

Every breach, every failed audit, every new hire stuck in onboarding purgatory traces back to the same question: who has access to what — and should they?

Identity is where modern companies break. Too much access leaks data. Too little grinds the business to a halt. Lumos is the industry's first Autonomous Identity Platform — software that doesn't just surface access risk, but acts on it.

You'll ship work that thousands of IT and security teams touch every day. You'll own problems without playbooks, because the category is being redefined in real time — by us.

Role Description

As an Enterprise Pre-sales Solutions Engineer, you will be our technical champion throughout the sales process with our largest, strategic customers. You'll partner closely with GTM and technical teams across Lumos and play an instrumental role in scaling our technical go-to-market motion.

Your Responsibilities

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales journey.
• Architect and deliver compelling product demonstrations, proof of concepts (POCs), and develop end-to-end solutions for our most complex customers, tying technical requirements back to customer business goals at every stage.
• Structure POCs with strong success criteria, taking full ownership of the process and ensuring the resulting implementation is set up for success from the outset.
• Work cross-functionally to drive technical and process investments that help scale our go-to-market teams, grow revenue, enhance our ability to implement quickly, and support the growing Lumos customer base.
• Own initiatives for the Solutions Engineering team that drive meaningful impact for the company, e.g. improving our demo environment, identifying how to make onboarding more self-service, and assisting with enabling the partner channel.
• Serve as a subject matter expert on the market Lumos is a part of and the use cases it supports. Report internally on market trends, the competition, customer success stories, and common issues & challenges in the field.

What We're Looking For

• 5+ years of experience in a pre-sales role within a B2B SaaS company.
• Experience navigating and leading complex enterprise deal cycles.
• Experience working in the identity or cybersecurity industry is preferred.
• Demonstrated success managing the pre-sales process for enterprise customers.
• Fluency in RESTful APIs and usage of associated tooling i.e. Postman.
• Knowledge of database models with comfort reading Python a plus.
• An empathetic and customer-centric approach.
• Strong desire to work in a high-growth startup environment where resources and processes are actively built out and/or refined.
• Previous startup experience is preferred.
• Solid acumen and comfort leveraging AI tooling such as Co-work, Codex, Cursor, etc. in your everyday work process.

Benefits and Perks

• Remote-first culture: Work from anywhere within ±4 hours of Pacific Time.
• Health coverage: Medical, dental & vision insurance with 100% of premiums covered for employees, 60% for dependents. HSA and FSA available.
• Mental health support: Access to mental health resources and support.
• Wellness: Monthly wellness stipend for gym memberships, fitness apps, and well-being.
• Insurance: Life insurance, short-term disability, and long-term disability coverage.
• Time off: Flexible PTO with a minimum annual requirement.
• Parental leave: Up to 16 weeks of paid parental leave for expecting parents.
• Learning: $1,000 annual learning stipend for courses, books, conferences, and certifications.
• Offsites: Company and team bonding trips throughout the year, fully covered.
• Retirement: 401(k) with employer matching.